Microsoft Exchange Server Support Engineer

ES Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT staffing provider in Singapore is seeking a Microsoft Exchange Server Support Engineer for a 1 Year Project. The role involves managing the Exchange Server infrastructure and requires a minimum of 3 years experience in multi-site data centers. Ideal candidates will have MCSA/MCSE certifications and strong scripting skills. The position offers competitive salary and a mix of on-site and remote work opportunities.

Benefits

Performance bonus

Leave and Medical benefits

Insurance benefits

Qualifications

• At least 3 years of experience in multiple site data centers.
• Ability to communicate technical ideas clearly.
• Experience with Design Thinking and Agile methodologies.

Responsibilities

• Build software for infrastructure management.
• Manage Microsoft Exchange and Active Directory environments.
• Document configurations and system changes.

Skills

Microsoft Certified Solutions Associate (MCSA)

Microsoft Certified Solutions Expert (MCSE)

Scripting (Shell, Bash, Python)

Problem Solving

Leadership

Communication

Education

Diploma / Degree in Computer Sciences, Engineering or Science disciplines

Job description

We are seeking a skilled Microsoft Exchange Server Support Engineer to join our team on a 1 Year Project renewable basis. In this role, you will be responsible for providing expert-level support and maintenance for our organisation's mission‑critical Microsoft Exchange Server infrastructure. The position is based in our Depot Road office in the Central Region and will involve a mix of on‑site and remote work. This role requires Cat 2A security clearance thus you must be willing to wait for clearance to complete to onboard project.

Ideal candidate should possess Microsoft Certified Solutions Associate (MCSA), Microsoft Certified or Microsoft Certified Solutions Expert (MCSE) certification.

What we offer

Up to S$11 700 Basic with up to 1 month Performance bonus + Leave and Medical + Insurance benefits, varies with individual’s caliber.

What you’ll be doing

Job Description – Messaging Teams. You will be part of a team of highly motivated individuals in the development and maintenance of systems for our client.

You should have proven track records in building software and systems to manage infrastructure and applications through automation.

In addition, you should have superior Enterprise Windows Exchange and Active Directory Technical Operation skills in large multi‑site data centres operations.

If you thrive on being part of a fast‑moving delivery team, then this is the position for you. Your hands‑on knowledge, vast exposure and wealth of experience within vendor and user environments, coupled with a driven and self‑motivated personality, will ensure your success.

Responsibilities

• Building software and systems to manage infrastructure and applications through automation
• Manage the Enterprise Microsoft Exchange and Active Directory environment to ensure integrity, performance, and accessibility of data
• Ensure Enterprise Mail system & software hosting Identity & Access services fulfil requirements stated under the following processes:
• Account and Access Management via GPO Policies
• Backup Management
• Change Management
• Configuration Management
• Vulnerability and Patch Management
• Inventory & Disposal Management
• Assess & implement Service Requests
• Assess & implement Change Requests
• Provide subject matter knowledge and problem‑solving abilities
• Plan and execute upgrades, migrations, and platform maintenance activity
• Documenting configurations, changes, issues and technical diagrams for supported systems
• Day‑to‑day planning and activities including capacity planning and reviewing performance/statistic logs
• Analyse, test, patch and implement changes of a broad scope, high complexity and long duration
• Investigate and resolve complex and unusual problems
• Measurement and optimisation of system performance Capacity planning and management for Enterprise Email Systems
• Explore and evaluate new technologies and solutions to push our capabilities forward and solve tomorrow’s problems, not just today’s
• Improve system monitoring and alerting to improve incident time to resolution while decreasing false positives
• Improve system logging and benchmarking to fine‑tune application infrastructure and gain better insight into system issues and performance
• Work with engineering and application development teams to improve system performance through environment upgrades and improvements

What we’re looking for

• At least 3 years of experience working in a similar role in multiple sites data centres with at least 5,000 mailboxes
• Strong scripting experience in Shell, Bash, Python
• Communication: Ability to communicate technical ideas to technical and non‑technical stakeholders is critical. Additionally, the ability to document support procedures will ensure that environments are properly maintained and supported
• Customer Support: Provide the highest level of customer support and functionality in providing solutions to all technical issues associated with day‑to‑day responsibilities
• Leadership: Collaborative leadership is important to gather technical and business requirements and build plans that incorporate feedback
• Analytical: You will be required to project the impact of design decisions and weigh compromises in operational criteria to meet business objectives
• Problem Solving: Identify, diagnose, and resolve problems for both software and hardware, assisting with the resolution of trouble tickets for all IT systems supporting the facility
• Professional, adaptable and innovative with a focus on delivery
• Self‑motivated team player who demonstrates initiative and flexibility
• Experience with Design Thinking and Agile methodologies such as Scrum, Kanban

Only Singapore citizen to apply due to the security clearance Cat 2A is needed in this role.

Qualifications and Certifications

• Diploma / Degree in Computer Sciences, Engineering and any Science disciplines
• Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified or Microsoft Certified Solutions Expert (MCSE) certification

About us

ES Recruitment is a leading provider of IT and technology staffing solutions in Singapore. Our mission is to connect talented professionals with exciting opportunities that align with their skills and career aspirations. With a reputation for excellence and a client‑centric approach, we pride ourselves on our ability to deliver exceptional results.

If you are passionate about Microsoft Exchange Server and eager to contribute to the success of our organisation, we encourage you to apply for this role now.