Responsibilities
- Support laboratory testing including but not limited to validation studies, method development and evaluation studies for new or existing customers in accordance to cGMP and ISO 9001 principles
- Responsible for the initial training and validation/application development support for customers, ensuring full and continued utilization of Microbial Solutions products.
- Provides technical leadership and supports customer onboarding, provide customer training, qualify leads, perform test demonstrations and help close new business opportunities during customer start up and continued account management.
- Recommends or performs remedial actions to troubleshoot customer issues related to application, reagents and software for the assigned product line.
- Establishes regular interface and communication with the Account Management and Field Service team; work cohesively as a team to provide excellence in service to clients
- Builds relationships with customers to influence the acceptance and use of Microbial Solutions portfolio
- Supports internal training for new launches and changes to product lines under responsibility.
- Generates, reviews or revises related Standard Operating Procedures (SOPs) related to Technical Services.
- Conducts seminars and hands‑on workshops and support marketing educational activities related to portfolio.
Requirements
- Min Degree in Microbiology/ Lifescience/ Biotechnology/ any related course of studies
- Min 3 years of experience as microbiologist in pharmaceutical environment
All qualified applicants, please send in your resume to:
triciagoh@recruitexpress.com.sg
Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599