Merchant Services Coordinator – Docs & Outreach

NETS; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading payments services group in Singapore is seeking a dedicated candidate for the Merchant Services department. Responsibilities include merchant outreach for document collection, data entry, and providing administrative support. The ideal candidate should have at least 1 year of experience, be proficient in Microsoft Office, and possess strong communication and problem-solving skills. This role demands organization and the ability to work in a fast-paced environment.

Qualifications

• Minimum 1 year of experience in a dynamic working environment is preferred.
• Comfortable with a fast-paced environment and frequent dynamic requests from managers.
• A team player with strong work ethics and principles.

Responsibilities

• Merchant outreach to request for document/information via email & phone call.
• Assisting in data extraction, data entry, and data validation.
• Provide administrative assistance to the merchant team as required.
• Problem solving and handling assigned ad-hoc duties.
• Perform on-site merchant visits for document collection.

Skills

Proficiency in Microsoft Office Suite

Detail-oriented

Problem-solving skills

Strong written and verbal communication skills

Ability to work under pressure

Job description

A leading payments services group in Singapore is seeking a dedicated candidate for the Merchant Services department. Responsibilities include merchant outreach for document collection, data entry, and providing administrative support. The ideal candidate should have at least 1 year of experience, be proficient in Microsoft Office, and possess strong communication and problem-solving skills. This role demands organization and the ability to work in a fast-paced environment.