Merchant Sales Support (2.1K | Central)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for a sales professional to drive merchant engagement through cold calls and various outreach channels. This role requires expertise in B2B sales, preferably in SaaS, and excellent communication skills. Candidates should be familiar with CRM tools like Salesforce and possess strong Excel skills. Interested candidates should send their resumes for consideration.

Qualifications

• Experience in B2B sales, preferably in SaaS or technology-driven products.
• Strong skills in Microsoft Word, PowerPoint, and Excel with functions like VLOOKUP.
• Excellent customer service, communication, and interpersonal skills.

Responsibilities

• Prospect and engage merchants via multiple channels.
• Qualify leads based on profile and operational readiness.
• Schedule and book sales meetings, ensuring complete briefing sheets.
• Manage lead records in CRM tools, maintaining an accurate pipeline.
• Collaborate with the sales team on lead quality and outcomes.
• Track outreach volumes and conversion rates.

Skills

B2B sales experience

Microsoft Word/PowerPoint/Excel skills

Customer service skills

Experience in F&B or hospitality

Understanding of reservation systems

Experience with CRM tools

Tools

Salesforce

Streak

Job description

Main Responsibilities

• Prospect and engage merchants via cold calls, emails, LinkedIn, WhatsApp, and other outbound channels.
• Qualify inbound and outbound leads based on criteria such as profile, operational readiness, and interest in reservation or SaaS tools.
• Schedule and book sales meetings, ensuring briefing sheets include key context and data points.
• Manage and update lead records in CRM tools, maintaining a clean and accurate pipeline.
• Collaborate with the sales team on lead quality, feedback loops, and meeting outcomes.
• Track and report outreach volume, meetings booked, and conversion success rates.
• Participate in training and stay updated on offerings, competitive positioning, and market initiatives.

Skills

• Experience in B2B sales, preferably in SaaS or technology-driven products.
• Microsoft Word/PowerPoint/Excel Skills with knowledge of functions such as VLOOKUP, pivot tables
• Excellent customer service, communication and interpersonal skills
• Experience working in the F&B or hospitality industry.
• Understanding of reservation systems or SaaS solutions.
• Experience with CRM tools such as Salesforce or Streak.

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [e-mail]
• Email Topic: Merchant Sales Support
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927