Mental Health Intervention & Response Advocate

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency is looking for a mental health support professional in Singapore. The role involves responding to inquiries, assessing client needs, and advocating for mental health awareness. Candidates should possess a diploma in a relevant field, basic computer skills, and a passion for the mental health sector. This position offers an opportunity to make a significant impact within the community, while developing professionally in a supportive environment.

Qualifications

• Good command of Microsoft Office (Excel, Outlook, Power Point, Word).
• Ability to write and read emails.
• Strong interpersonal skills.

Responsibilities

• Respond to queries on mental health professionally.
• Assess clients' needs and recommend appropriate actions.
• Liaise with other agencies for support.
• Organize events to address mental health misconceptions.
• Manage emergency situations and document records.

Skills

Basic computer skills literacy

Approachable and friendly

Independent work capability

Passion for mental health

Education

Diploma in relevant field (e.g. social work, psychology, counselling)

Job description

Location: Serangoon
Basic + AWS + VB

Job Description

• Respond professionally to incoming queries on mental health
• Assess clients’ needs and make appropriate arrangements and recommendations (e.g. fixing of appointment for emotional support)
• Provide clients with information on relevant intervention and support, and liaise with other agencies, as required
• Play an advocacy role for misconceptions in mental health (e.g. organizing events)
• Identify and elevate emergency and crisis situations to supervisor and assist in the coordination and conduct of crisis resolution
• Prepare, update and document all records and reports accurately, coherently, promptly and thoroughly according to organizational procedures to ensure compliance, and ease of review and retrieval
• Complete assigned tasks and necessary reports on time
• Other administrative support or ad‑hoc duties as required by the organization

Requirements

• Basic computer skills literacy (MS Office – Excel, Outlook, Power Point and Word)
• Diploma in relevant field (e.g. social work, psychology, counselling)
• Able to read & write emails and work independently
• Approachable and friendly
• Have the passion to serve in the mental health industry

How to Apply:

Interested applicants, please click on “Apply Now” or email [e-mail]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).