Member Experience & Recreation Coordinator

Singapore Island Country Club, The; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A prominent country club in Singapore is looking for a dedicated customer service representative. You will be responsible for assisting members and guests with inquiries, managing recreational program registrations, and ensuring a safe working environment. The club offers employee benefits such as flexible work hours, annual leave, and discounts at facilities. This position involves active participation in the day-to-day operations of recreational services and supports social activities for members.

Benefits

AWS & Variable Bonus

Lunar New Year Hong Bao

Annual Leave and Family Care Leave

Flexible work hours

Employee Referral Fees

Birthday gifts vouchers

Responsibilities

• Provide quality customer service duties to Club members and guests.
• Attend to members’ and guests’ inquiries on the phone and face to face.
• Assist in supporting social events and activities for members.
• Maintain a clean and safe working environment.
• Answer incoming calls and attend to inquiries on recreational matters.

Skills

Customer service experience

Communication skills

Problem-solving ability

Job description

A prominent country club in Singapore is looking for a dedicated customer service representative. You will be responsible for assisting members and guests with inquiries, managing recreational program registrations, and ensuring a safe working environment. The club offers employee benefits such as flexible work hours, annual leave, and discounts at facilities. This position involves active participation in the day-to-day operations of recreational services and supports social activities for members.