Member Experience & Concierge Specialist

American Club, The; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prestigious hospitality club in Singapore seeks a proactive individual for a multi-skilled role focusing on Member engagement, delivering exceptional service, and providing comprehensive Concierge support. Ideal candidates should possess strong interpersonal skills and be adaptable to various situations. This role requires the ability to work rotating shifts, including weekends. Join us for a rewarding experience in a welcoming environment.

Qualifications

• Caring attitude towards members and guests.
• Strong communication skills for engaging with diverse Members.
• Ability to adapt to changing situations and solve problems effectively.

Responsibilities

• Deliver warm and professional service across various Member touchpoints.
• Handle inquiries, feedback, and requests from Members promptly.
• Manage daily operations and ensure readiness for events.
• Oversee Membership administration and provide Concierge services.
• Collaborate with other departments for Club activities.

Skills

Hospitality-focused

Strong interpersonal and communication skills

Proactive with strong coordination skills

Adaptable and confident in problem-solving

Ability to work rotating shifts

Job description

A prestigious hospitality club in Singapore seeks a proactive individual for a multi-skilled role focusing on Member engagement, delivering exceptional service, and providing comprehensive Concierge support. Ideal candidates should possess strong interpersonal skills and be adaptable to various situations. This role requires the ability to work rotating shifts, including weekends. Join us for a rewarding experience in a welcoming environment.