Medical Services Executive (Receptionist)

LONGEVITY & LIFESTYLE MEDICAL PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A lifestyle medicine clinic in Singapore is seeking a Medical Services Executive to coordinate healthcare services and support clinical operations. The ideal candidate will ensure smooth patient journeys, maintain accurate documentation, and work collaboratively with multidisciplinary teams. Candidates should have a diploma, strong communication skills, and familiarity with healthcare IT systems. This role offers a chance to contribute to innovations in preventive healthcare and longevity medicine.

Qualifications

• Familiarity with regulatory requirements and documentation standards.
• Prior experience in clinics or as flight attendants with strong service skills is highly desirable.
• Willingness to be AED/CPR trained in emergencies.

Responsibilities

• Coordinate day-to-day medical services and multidisciplinary appointments.
• Ensure operational readiness of clinical rooms.
• Assist in maintaining accurate records and documentation.

Skills

Strong communicator

Healthcare IT systems proficiency

Operational coordination

Presentation skills

Education

Diploma in any discipline

Tools

EMR systems

Scheduling tools

Microsoft Office

Job description

Morrow is redefining preventive healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next‑generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities.

At Morrow, we are guided by two sets of commitments:

Mindful. Ownership. Rhythm. Winning Together.

Connection. Impact. Trust. Empowerment. (CITE)

This isn't just medicine. It's a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.

Role Overview

The Medical Services Executive plays a pivotal role in ensuring the efficient delivery of healthcare services and the seamless coordination of clinical operations within a lifestyle medicine clinic. Reporting to the Head of Clinical Operations, this role is responsible for supporting multidisciplinary teams, managing patient service flow, and ensuring that all medical services meet quality service expectations. The ideal candidate is detail‑oriented, operations‑savvy, and patient‑focused, with a strong understanding of compliance and service quality.

Key Responsibilities

• Coordinate day‑to‑day medical services and multidisciplinary appointments (e.g. doctor, diagnostics, allied health) to ensure smooth patient journeys, overseeing schedules, appointment flows, room allocations, and patient throughput efficiency.
• Ensure operational readiness of clinical rooms and support smooth transitions between services.
• Ensure a high‑touch experience for all patients through timely, attentive, and personalised support. Serve as a service liaison and escalation point for patient queries, concerns, and feedback.
• Assist in maintaining accurate records, consent forms, and medical documentation as per MOH retention guidelines and PDPA compliance.
• Support the implementation of SOPs and operational workflows for service consistency and identify and elevate gaps in care delivery, scheduling, patient communication, or service coordination.
• Assist in collecting data for quality improvement audits and patient satisfaction surveys.
• Work closely with doctors, nurses, allied health professionals, and the executive team to ensure unified service delivery.

Requirements, Qualifications & Experience

• Diploma in any discipline.
• Familiarity with regulatory requirements, PDPA, and documentation standards.
• Proficient in healthcare IT systems (e.g. EMR, scheduling tools) and Microsoft Office.
• Strong communicator with good presentation skills and results‑driven mindset.
• Prior experience in clinics or former flight attendants with strong service, communication, and operational coordination skills are highly desirable.
• Willing to be AED/CPR trained in cases of a medical emergency.
• Passion and interest for preventive healthcare, lifestyle medicine and longevity medicine are highly desirable.
• Deep alignment with our purpose and values.

Why Join Us

This is a career‑defining opportunity to shape the future of longevity medicine while working alongside world‑class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

At Morrow, you will not only help define operational excellence but also build the culture, rhythm, and future of preventive health. You won't just be joining a team. You will be co‑creating tomorrow.

Apply here

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.