Medical Information Specialist - Mandarin/ English

Affinity Human Venture; Singapore; Hybrid; SGD 45,000 - 60,000; Full time

Job summary

A healthcare communication company is seeking a Medical Information Specialist skilled in both Mandarin and English. This role involves providing technical medical information and ensuring quality customer service in a hybrid work environment. Candidates with a Bachelor's degree in life sciences are preferred, along with excellent interpersonal skills and proficiency in computer usage.

Qualifications

• Bachelor's degree in life sciences is required.
• Nursing or Pharmacy background is an advantage.
• Excellent language skills in English and Mandarin required.

Responsibilities

• Provide technical and medical information with quality customer service.
• Analyze and research inquiries and document interactions according to guidelines.

Skills

Excellent language skills in English and Mandarin

Proficient computer and keyboarding skills

Good interpersonal and customer service skills

Education

Bachelor's degree in life sciences

Nursing or Pharmacy background

Job description

Medical Information Specialist - Mandarin/English

Direct message the job poster from Affinity Human Venture

Connecting global Food & Ingredients companies with top-tier, hard to find talents within the R&D and innovation space.

Hybrid - Office/home based.

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join our growing team of over 700 healthcare professionals providing medical information and education.

The Medical Information Specialist provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Education and Experience

• Bachelor's degree in life sciences courses is required
• Nursing or Pharmacy background is an advantage but not a must

Knowledge, Skills and Abilities

• Excellent language skills in English and Mandarin language (comprehension, speaking, reading and writing)
• Proficient computer and keyboarding skills
• Good interpersonal and customer service skills

Contact

For more information please contact Sarka via email [e-mail]