Medical Device Service Engineer | Bendemeer | 5 Days | Up To $5.5K - 4461

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Service Engineer to manage warranty and preventive maintenance services. Candidates should have a diploma in engineering, 2-3 years of relevant experience, and preferably own transport. The role emphasizes customer communication and compliance with ISO procedures.

Qualifications

• 2-3 years of experience in a hospital environment or engineering consultancy firm.
• Possessing own transport is a plus.

Responsibilities

• Carry out warranty, preventive & breakdown service jobs.
• Plan and execute preventive maintenance according to schedule.
• Maintain proper records of equipment history.
• Prepare job sheets and seek customer approvals.
• Ensure timely job sheet closure to speed up billing.

Skills

Preventive maintenance

Customer communication

ISO procedure compliance

Risk management

Education

Diploma in Biomedical/Electrical/Mechanical/Mechatronic Engineering or equivalent

Job description

Service Engineer
Salary: $4000 - $5500

Working Hours: Mon – Fri, 8:30am – 5:45pm
Working Location: Kallang (Nearest MRT: Bendemeer)

Responsibilities

• Responsible to carry out all warranty, preventive, & breakdown service jobs assigned on monthly basis
• Responsible carry out preventive maintenance according to schedule by clear time planning and making appointments with specific customers
• Responsible to plan and balance for efficacy and productivity by meeting organization goal to turnaround within 72 hours excluding weekends and public holidays
• Responsible to maintain proper records of equipment history by customer and department both at site and regularly update SOM to ensure real time
• Responsible to prepare job sheets, seek customers approval/confirmation, co-ordinate with Sales Operation Manager(SOM) to invoice with correct spare parts
• Responsible to co-ordinate with SOM & prepare quotations for the right decision maker and track
• Responsible to ensure timely job sheet closure to speed up billing processes to reduce AR & Inventory holding
• Responsible to familiarize with the ISO procedure & always operate within the guideline
• Responsible to familiarize with all risk management processes and ensure compliance at site
• Responsible to do it right first time and be aligned to aim for zero complaints
• Responsible to plan & coordinate with customer/end user to reduce time & resource wastage
• Prepare and decide all quotation & track for official purchase orders for breakdown repairs
• Drive & comply to organization objective and always response time within 10 hours at site during office hoursResponsible to always communicate professionally with internal and external customer
• Responsible to create competitive advantage by adding value to the organization though building strong relationship with biomedical engineers in key accounts
• Attend all training or re-training identified and contributes to continual improvement by giving constructive feedback to manufacturer
• Responsible to share & where applicable, conduct cross training internally to increase competency of other engineers and organize & provide training for biomedical engineer departments
• Responsible to gain & gather information in the field & make informed recommendation to service manager & participate in the drive for sharing of best practices based on customers feedback and personal experience

Requirements

• Min Diploma in Biomedical / Electrical / Mechanical / Mechatronic Engineering or equivalent.
• At least 2-3 years of working experience in hospital environment or engineering consultancy firm.
• Possess own transport is a plus

Email: [e-mail]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279