Medical Assistant

SINGAPORE MEDICAL SPECIALISTS CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is looking for a Medical Assistant to manage patient interactions, assist with medical treatments, and ensure smooth administrative processes. The ideal candidate will have a diploma or higher, strong interpersonal skills, and must be detail-oriented. The role requires handling various tasks such as scheduling appointments, preparing patients for examinations, and maintaining patient confidentiality.

Qualifications

• Diploma or higher required; completion of an accredited medical assistance certification program preferred.
• Must be detail-oriented and highly organized.
• Firm grasp on medical practices, administrative processes, and organizational policies.

Responsibilities

• Receive and direct phone calls, schedule appointments, check-in patients, and update patient records.
• Prepare patients for examination, take vitals, and record health history.
• Assist physician with medical treatments, procedures, and exams.

Skills

Excellent interpersonal skills

Detail-oriented

Organizational skills

Communication skills

Education

Diploma or higher

Completion of accredited medical assistance certification program

Job description

Job Description: Medical Assistant

Responsibilities

• Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
• Check-out patients, assist with referral processing, and arrange laboratory services
• Handle billing process
• Prepare patients for examination, take vitals and record patients' health history
• Set-up EKG machines, administer injections and medications and perform routine specimen collection and tests
• Prepare equipment and examination rooms and clean instruments
• Assist physician with medical treatments, procedures and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Any other ad hoc duties

Qualifications

• Diploma or higher required; completion of an accredited medical assistance certification program preferred
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times