Media Search Analyst - English (Singapore)

TELUS Digital; Singapore; On-site; SGD 28,000 - 41,000; Part time

Job summary

TELUS Digital is seeking a part-time, long-term contributor for media search analysis in Singapore. You will evaluate search results across music, video, books, podcasts, and home pod categories, applying market knowledge to assess query relevance and intent. No prior professional experience is required, but you must meet basic qualifications.

The role emphasizes independent work, strong communication, and a keen interest in internet research, with assessments and QA checks throughout the term.

Qualifications

• Fluent English with full professional proficiency.
• Singapore resident for the last year; familiarity with local business/media culture.
• Apple ID email and familiarity with Apple products.
• Interest in internet research and trends in apps, music, and video.
• Ability to work across diverse tasks including news, audio, and relevance.
• Daily access to secure broadband internet, computer, and relevant software.
• Independent worker with great attention to detail and strong communication skills.
• High School diploma preferred; exceptional skills may suffice.

Responsibilities

• Perform comprehensive assessment of music, video, books, podcasts and home pod evaluations across media domains.
• Analyze and evaluate search outcomes for App Store Content; conduct online research to assess query accuracy and intent.

Skills

English Proficiency

Independent Working

Attention to detail

Communication Skills

Flexibility

Apple ecosystem familiarity

Education

High School Diploma or equivalent

Job description

Description

A Day in the Life of a Media Search Analyst:

• In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing music, video, books, podcasts and home pod evaluations spanning various media domains
• Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market.

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.

Basic Requirements

• Full Professional Proficiency in the English language
• Being a resident in the Singapore for the last Year and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Singapore
• Having an email address associated with an Apple ID and experience and know-how of Apple products
• Up-to-date familiarity with prevailing trends in applications, music & video with a keen interest in internet research
• Flexibility to work across a diverse set of task types, including news, audio tasks, and relevance
• Daily access to a secure broadband internet connection, computer, and relevant software
• Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills
• While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent.
• Additional Incentives provided throughout the assessment process

Assessment

In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.