Marketing & Communications (MARCOM) Manager

DORSETT SINGAPORE; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore is looking for a Public Relations professional to create and manage PR plans, oversee communications strategies, and engage with key media partners. The ideal candidate will have a degree in Marketing or Hospitality and at least 3 years of relevant experience. Responsibilities include managing social media content, coordinating sponsorships, and developing community relationships. The role offers benefits such as an Annual Wage Supplement and performance bonuses.

Benefits

Annual Wage Supplement

Performance Bonus

Birthday leave

Flexi-Benefits (Dental, Optical etc)

Training & Career opportunities

Qualifications

• Minimum 3 years of experience in a similar capacity.
• Ability to manage social media and online communities.
• Strong team player able to lead cross-functional teams.

Responsibilities

• Produce and manage the hotel's public relations plan.
• Develop and manage communications strategy for brand awareness.
• Coordinate sponsorship activities and community projects.

Skills

Interpersonal and communication skills

Social media savvy

Analytical skills

Attention to detail

Leadership skills

Education

Diploma/Degree in Marketing, Hospitality / Hotel Management

Tools

Graphics software

Job description

Reporting to the General Manager, the incumbent is responsible for producing a public relations (PR) plan which promotes and maintains good public relations to uphold the image of the hotel. Duties involve planning, directing, controlling, coordinating and participating in all Public Relations & Marketing activities.

RESPONSIBILITIES

• Works with General Manager in preparation and management of the department’s annual budget, in line with hotel strategic plan, goals program and reports monthly on financial returns of activities.
• Develop and manage a communications strategy with relevant content to engage the appropriate target audiences to grow brand awareness and generate revenue for the hotel.
• Develop and manage social media content and campaigns to increase fan base and engagement.
• Develops a public relations programme for the hotel based on its marketing goals. Target specific markets and developing the public relations strategies to reach these markets.
• Develop and maintain close working relationships with guests, key media partners (online and offline), travel trade and handling all aspects of public relations.
• Develop hotel gifts and giveaways.
• Builds profile within local marketplace through attendance at various events.
• Monitors awareness of competitor activities and use information when developing strategies.
• Plans and coordinates sponsorship activities.
• Prepares guest letters, messages and notices for the management.
• Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests.
• Responsible for hotel photography and any artwork (collaterals etc), including maintaining a picture library for the Hotel to ensure consistency on Corporate graphic and Branding standards.
• Communicates DHI Marketing and Brand campaigns in a timely manner to support hotel performance and drive revenues.
• Coordinat❚e with departments concerned on clients and media complaints, requests, and inquiries.
• Organise community projects for the Hotel and work with Human Resource department for internal community initiatives for associates.
• Any other ad-hoc tasks as assigned from time to time.

REQUIREMENTS

• Diploma/Degree in Marketing, Hospitality / Hotel Management with at least 3 years of experience in a similar capacity.
• Knowledge and application on graphics and relevant software.
• Analytical, meticulous with an eye for details.
• Excellent interpersonal and communication (written & spoken) skills.
• IT savvy and social media savvy. Able to drive social media and online communities.
• A strong team player who is able to lead high impact cross functional teams
• Ability to multi-task and work well under pressure.

WHAT WE OFFER

• Annual Wage Supplement (AWS)
• Performance Bonus*
• Birthday leave
• Flexi-Benefits (Dental, Optical etc)
• Training & Career opportunities

In support of building a local core, we will only be considering Singaporeans for this position.

We regret that only shortlisted candidates will be notified.