Marketing Assistant [Retail environment | Gross up to $3k+ | Adobe knowledge] - SM09

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Retail Sales and Marketing Executive. The role involves engaging with customers, managing inventory, and creating marketing content to boost sales. Candidates should possess knowledge in digital marketing and the Adobe Creative Suite, along with a diploma in a relevant field. This position offers a competitive salary and commission structure based on performance.

Qualifications

• 1 - 2 years of customer service and/or digital marketing experience; retail or jewelry experience is an advantage.
• Ability to work weekends and public holidays.

Responsibilities

• Prospect and promote jewellery products and services to customers.
• Respond to inquiries through various channels quickly.
• Achieve monthly sales targets.
• Manage inventory levels accurately.
• Create engaging content for social media.

Skills

Customer service experience

Digital marketing expertise

Knowledge of Adobe Creative Suite

Familiarity with e-commerce

Social media trend awareness

Education

Diploma, Advanced Diploma, or Bachelor's Degree in Marketing, Communications, Media or related field

Tools

Adobe Photoshop

Capcut

Job description

Retail Sales and Marketing Executive

Work Location: Geylang (Near Paya Lebar MRT Station)

Working Day: Work 5 days per week (1 weekday the shop is closed, 1 off day depending on the duty roster, on a weekday)

Working Hours: 10am - 7.30pm

Basic Salary: $ 2200 - $ 2400 + Commission, up to $ 3000 ＋＋ (Commission is based on team performance)

• Diploma, Advanced Diploma, or Bachelor's Degree in Marketing, Communications, Media, or a related field
• 1 - 2 years of customer service and / or digital marketing experience; retail or jewelry experience is an advantage
• Knowledge of Adobe Creative Suite (e.g., Photoshop, photography, videography, and video editing tools)
• Familiarity with e-commerce processes and platforms is advantageous
• Creative and up-to-date with social media trends, especially in the gold and Jewellery Industry
• Ability to work weekends and public holidays

Job Responsibilities

A) Sales & Customer Engagement

• Prospect and promote Jewellery products and services to walk-in customers and online platform users
• Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, Inbound calls)
• Attend to customers' queries in-store and online
• To achieve monthly sales targets
• Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes
• Handle complaints and feedback professionally and competently

B) Inventory & Operations Management

• Conduct daily stock counts and manage accurate inventory levels
• Support merchandise transfer, stock take, and inventory counts
• Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes

C) Marketing & Content Creation

• Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally
• Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut
• Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies
• Monitor and analyze social media / digital analytics to recommend new strategies for improved performance

D) Team Collaboration

• Collaborate with the operations team to ensure seamless execution of campaigns and promotions
• Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots
• Build interdepartmental relationships to enhance efficiency and achieve positive outcomes

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279