Marketing Assistant

A Wellness Holdings; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A health and wellness company is seeking a Marketing Assistant in Singapore. The role focuses on engaging potential customers through various channels and requires strong communication skills in both English and Mandarin. Candidates should have a diploma in a relevant field and proficiency in office software. Full-time position with Monday to Friday office hours.

Qualifications

• Must have good interpersonal communication skills.
• Proficient in office software like Excel and PowerPoint.
• Fluent in both English and Mandarin.

Responsibilities

• Respond to customer enquiries via various channels.
• Design effective talking points to improve conversion rates.
• Maintain customer information in the CRM system.
• Track daily sales and provide performance reports.

Skills

Interpersonal communication skills

Office software proficiency (Excel, PPT)

Bilingual (English and Mandarin)

Education

Diploma in Marketing, Communications, or a related field

Tools

CRM systems (e.g. HubSpot)

Job description

KICK START your Marketing Journey with us!

We are seeking a potential Marketing Assistant to join our digital marketing team.

Your primary responsibility will be to contact potential customers and engage them to show up at outlets.

Responsibilities

• Respond to customer enquiries via all communication channels timely, including whatsapp, call pm, email, etc.
• Design effective and persuasive talking points and messages to improve conversion rate.
• Booking appointments in system.
• Maintain customer information in CRM system, e.g. hubspot
• Brief campaign mechanics with sales and operation team.
• Track daily trial sales and provide performance report by weekly, monthly, quarterly.
• Enhance chatbot automation process.
• Assist in other tasks assigned by manager.
• Patient and good interpersonal communication skills.
• At least a Diploma in Marketing, Communications, or a related field is preferred.
• Good at office software, e.g. excel, PPT.
• Must be proficient in both English and Mandarin due to marketing contents.
• Prior experience in beauty and wellness industry is a bonus.
• Willingness to learn.

Job Details

Full time

Monday to Friday Office Hours.

Location: Jalan Bukit Merah