Marketing and Community Specialist (Contract)

Garena; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Garena in Singapore is seeking a community manager to build and manage the player community across platforms like Discord and social media. The role requires gathering player feedback and supporting marketing experiments.

Ideal candidates will have 2+ years of experience in community management and strong written communication skills. This position is offered on a 1-year contract basis, with a focus on engaging players and creating promotional content.

Qualifications

• 2+ years of experience managing online communities or social platforms for games.
• Basic understanding of game development cycles.
• Experience creating and publishing marketing content.

Responsibilities

• Build and manage the studio’s player community across platforms.
• Gather and synthesize player feedback into actionable insights.
• Support early marketing experiments to test player interest.

Skills

Community management

Social media engagement

Written communication

Education

Bachelor’s degree in a relevant field

Job description

Job Description

• Build and manage the studio’s player community across platforms (e.g., Discord, social channels, forums).
• Gather and synthesize player feedback from playtests, demos, and public releases into actionable insights.
• Support early marketing experiments to test player interest in game concepts and features.
• Create, edit, and publish lightweight promotional content (gameplay clips, posts, dev updates) to support visibility and engagement.
• Create and coordinate lightweight promotional content (posts, clips, dev updates) to support visibility and engagement.
• Work closely with the game team to align messaging with game direction and social gameplay moments.
• Track and report community signals (engagement, sentiment, participation) to inform development decisions.

Requirements

• Bachelor’s degree in a relevant field is preferred but not required.
• 2+ years of experience managing online communities or social platforms for games or digital products.
• Strong written communication skills and ability to engage players authentically.
• Basic understanding of game development cycles and how to gather feedback from players.
• Comfortable running small-scale marketing tests and interpreting engagement signals.
• Organized and able to manage ongoing community activities alongside releases or playtests.
• Experience creating and publishing marketing content, with a portfolio of gameplay clips, social posts, or community-driven content.

This position is offered on a 1 year contract basis.