Marketing Administrator - Maritime (Up to $3200) #NKA

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is looking for an Executive in the Marketing department. You will be key in managing customers' business requirements, handling inquiries, and updating schedules. The ideal candidate should have a degree in Maritime Studies and experience in marketing within the shipping industry. This position is crucial for generating growth and addressing customer needs in a timely manner.

Benefits

1 month bonus

Qualifications

• Bachelor's degree in Maritime Studies or related fields.
• Experience in marketing admin duties preferred.

Responsibilities

• Manage customer business requirements to generate growth.
• Act as a filter for SEA Team on tariff queries.
• Update Weekly Sailing Schedule for Singapore Customers.
• Handle inquiries related to quotations and shipment schedules.
• Send out notice announcements related to surcharges.
• Follow up and collate customer feedback.

Skills

Maritime knowledge

Customer management

Analytical skills

Communication skills

Education

Degree in Maritime Studies or relevant experience

Job description

Location: Shenton Way

Duration: 1 year contract

Working Hours: 8.30am to 5.30pm or 9.00am to 6.00pm (Mondays to Fridays)

Salary: Up to $3200 + 1 month bonus

Job Responsibilities:

Summary:The Marketing department is responsible for promoting the business and mission of our organisation through close liaison with the customers. As Executive, you will be responsible for management of customers’ business requirement in order to generate growth and business opportunities.

• Acts as a filter for SEA Team on Tariff’s queries / SEA Agents enquires which are related to benchmark / Customers’ Rates
• Update Weekly Sailing Schedule for Singapore Customers.
• Handles/manages Singapore customers.
• Able to handle enquiries related to quotations, shipment schedules, etc
• To send out all Notice Announcements relating but not limited to Surcharges Implementation to SEA Team’s POLs & Customers.
• Follow-up & collate feedbacks and tabulate into excel.
• Informs SEA POLs/Non-Tender Customers whenever there is sudden Rates Reduction/Rates Restoration needed & to update Tariff Team for rates expiry according to sectorial lanes.
• Sends out Monthly Benchmark to SEA POLs once Marketing PICs have updated the Grids.
• Sends out Monthly Rates Grid to our team’s Global (Non-Tender) Accounts once the Grids are updated.
• Updates & inform all EASIA/SASIA POLs on Weekly Service Utilization.
• Prepare and update Competitor Analysis; &
• Complete any tasks requested by the Head of Department.
• Identify demand of assigned customers and address the needs with our network of services;
• Troubleshooting of any issues/disputes/claims raised by assigned customers and resolve them timely and cordially;
• Handle and set optimum regional pricing policies for assigned regions, in collaboration with trade departments;
• Understand business seasonality and dynamics of the assigned regions;
• Handle and set marketing objectives for assigned agents;
• Appraise and review the performance of assigned agents;
• Thorough understanding of internal working processes and execute them with efficiency;

Job Requirements:

• Degree in Maritime Studies or experience in marketing admin duties within shipping industry