Market Development Manager (Relationships)

Abaxx Technologies; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Abaxx Technologies seeks an experienced Relationship Manager to onboard, manage and grow relationships with participants of the Market Development Program across the exchange’s commodities derivatives markets.

The role involves client interactions, monitoring performance against program requirements, and close collaboration with Product, Market Operations, Technology and Legal to optimize participant performance and program returns, deepening market liquidity.

Qualifications

• Bachelor's degree in Finance, Economics, Business, Mathematics, or a related field.
• 2–5 years in a client-facing or trading-related role within: commodities or financial derivatives exchanges, proprietary trading firms or market makers, investment banks or trading venues.

Responsibilities

• Act as the primary relationship manager for MarketMaker and Liquidity Development participants.
• Build trusted, long-term partnerships with trading firms, proprietary trading houses, banks, and market makers.
• Understand Abaxx Market Development Program structure, client trading strategies, risk appetites and operational requirements.
• Collaborate with Product Leads, CMO and Legal to launch/revise programs to deepen liquidity within budget constraints.
• Roll out revisions by socialising parameters with participants and finalising rules with Legal before the agreed date.
• Monitor market maker performance against program requirements (eg max spread, min quantity, min volume).
• Seek feedback to optimize participation and align client objectives with liquidity goals.
• Adjust program parameters in exceptional conditions after consultation to maintain liquidity.
• Coordinate with Market Operations, Product, Technology, Legal and Risk to resolve client issues.
• Develop understanding of contract chapters, rules, order types, matching logic and settlement cycles.
• Provide insights on market structure, contract design, and incentive effectiveness.
• Identify opportunities to expand market maker participation across products/markets.
• Support new product launches by onboarding participants.
• Coordinate onboarding, certification, and technical readiness with Market Regulation, Legal, Market Operations, Technology; track enrolment.
• Understand BAU workflow and use enrolment/performance/payout applications.
• Recommend infrastructure enhancements to deepen liquidity and improve performance.
• Support rule changes, incentive revisions, and trading enhancements for market makers.
• Prepare regular reports on market maker performance, incentive utilization and liquidity outcomes.
• Provide senior management with liquidity strategy and client engagement insights.

Skills

Relationship management

Client-facing

Market making

Derivatives knowledge

Liquidity analytics

Communication

Negotiation

Fast-paced

Market structure

APIs

Clearing risk

Education

Bachelor's degree

Job description

We are seeking an experienced Relationship Manager to onboard, manage and grow relationships with participants of our Market Development Program across the exchange’s commodities derivatives markets.

This role is critical to managing client interactions while monitoring performance versus program requirements.

The successful candidate will have a strong understanding of exchange trading mechanics, market making strategies, and liquidity incentive structures, and will work closely with internal Product, Market Operations, Technology and Commercial teams to optimize participant performance andultimately programreturns to effectively deepen liquidity of Abaxx markets.

Key Responsibilities

• Act as the primary relationship manager for designated MarketMaker andLiquidity Development participants

• Build trusted, long-term partnerships with trading firms, proprietary trading houses, banks, and specialist market makers

• Gain a thorough understanding of Abaxx Market Development Program structure,client trading strategies,risk appetites,operational requirements, including,infrastructure set up

• Work closely with Product Leads,CMO and Legal to launch new programs and revise existing programs to continuously deepen market liquidity while meeting budget constraints and business objectives

• Manage the rollout of any new program revisions, which includes socialising the new program parameters with participants before revising the program rules with legal, and then formally rolling out the new program on an agreed date

• Monitor market maker performance against program requirements (eg.Max Spread, Min Quantity, Min Volume thresholds etc)

• Actively seek market feedback to optimize participation and ensure alignment between client objectives and exchange market quality goals

• In exceptional market conditions, collaborate with internal stakeholders to temporarily adjust program parameters eg.widen spreads, following consultation with market participants, to ensure continuous liquidity

• Work with internal (Market Operations, Product, Technology, Legal, Risk) and external stakeholders (eg.Technology vendors or CMs) to resolve any client issues

• Develop a deep understanding of all product contract chapte rs, exchange and clearing rules, order types, matching logic, and risk framework and settlement cycles

• Provide feedback to internal teams on market structure, contract design, and incentive effectiveness

• Identify opportunities to expand market maker participation across additional products or markets

• Support new product launches by securing and onboarding market development participants

• Coordinate onboarding, certification, and technical readiness with Market Regulation, Legal, Market Operations, Technology for market development participants and work with market dev elopment team to track enrolment.

• Understand the BAU workflow of the Market Development team and be able to utilise the various applications use d for enrolment tracking, performancetrackingand payout qualification

• Recommend infrastructure enhancements that can be justified to support deeper liquidity and improve performance goals

• Support rule changes, incentive revisions, and trading enhancements impacting market makers

• Prepare regular reports on market maker performance, incentive utilization, and liquidity outcomes

• Provide insights and recommendations to senior management on liquidity strategy and client engagement
  

Required Qualifications & Experience

• Bachelor’s degree in Finance, Economics, Business, Mathematics, or a related field

• 2 to 5 years of experience in a client-facing or trading-related role within:

• • Commodities or financial derivatives exchanges

• • Proprietary trading firms or market makers

• • Investment banks or trading venues

• Strong understanding of exchange-traded derivatives and market making dynamics

• Solid knowledge of exchange trading workflows, order books, and market structure

• Strong commercial and relationship management skills

• Analytical mindset with the ability to interpret trading and liquidity data

• Excellent communication and negotiation skills

• Ability to work effectively in a fast-paced, market-driven environment

• Direct experience managing or participating in exchange market making programs

• Familiarity with incentive design and liquidity metrics

• Experience working with electronic trading systems and APIs

• Understanding of clearing, margining, and risk frameworks