Marine Service Coordinator - Customer Care & Scheduling

Talent Titans Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service provider in Singapore is seeking a Service Coordinator (Marine) to handle customer enquiries, coordinate service requirements, and ensure effective customer service. The ideal candidate should have experience in customer service, strong communication skills, and the ability to generate sales from enquiries. This role offers an opportunity to work closely with various teams and customers to maintain high service standards.

Qualifications

• Experience in customer service and coordination.
• Strong communication skills to liaise with customers effectively.

Responsibilities

• Processing customer enquiries through emails and phone calls.
• Liaising with customers on service enquiries.
• Providing information regarding accounts, products, and services.
• Generating sales from customer enquiries.
• Coordinating service requirements with other departments.
• Planning allocation of service engineers for jobs.

Job description

A leading service provider in Singapore is seeking a Service Coordinator (Marine) to handle customer enquiries, coordinate service requirements, and ensure effective customer service. The ideal candidate should have experience in customer service, strong communication skills, and the ability to generate sales from enquiries. This role offers an opportunity to work closely with various teams and customers to maintain high service standards.