Marine Field Service Engineer- (Up to $6K | Equipment Manufacturer Industry)-LY12

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR consultancy in Singapore is seeking a Field Service Engineer to provide technical support, troubleshoot, and perform maintenance on marine generators. The ideal candidate has a diploma/degree in Electrical/Mechanical Engineering, a minimum of 5 years of experience, and is willing to travel across Asia Pacific. This role offers a salary range of SGD 3,500 to SGD 6,000 monthly depending on experience.

Benefits

13th month salary

SGD 250 transport allowance

Qualifications

• At least 5 years of relevant experience in marine engineering.
• Fair amount of traveling required across Asia Pacific and Southeast Asia.
• Candidates with equivalent professional background will be considered.

Responsibilities

• Provide standby support and emergency call for customer support.
• Generate a service report systematically.
• Investigate and handle all customer complaints related to product failures.
• Develop service training materials and provide training to distributors.

Skills

Hands-on experience with assembly and repair of Marine Generator

Familiarity with marine electronics

Technical support and troubleshooting

Root cause investigation

Education

Diploma/degree in Electrical/Mechanical Engineering

Tools

John Deere ECU

KDI ECU

Job description

Overview

Position Title: Field Service Engineer

• Working Location: Jurong East
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Junior): SGD 3,500 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance
• Salary range (Senior): SGD 4,500 to SGD 6,000 monthly, 13th month, SGD 250 transport allowance

Interested applicants can also send your resume to WA: [phone] (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Basic Functions

We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extent of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous