Mandarin-Speaking Digital Product Ops & Marketing Analyst

REGTECH INSIGHT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading fintech company in Singapore is looking for a Digital Product Support Specialist to provide technical, marketing, and operational support for digital products. The role involves analyzing product usage data, interacting with customers in Mandarin, and supporting product enhancements. Candidates should possess a relevant bachelor's degree and have 6 months to 3 years of experience in a similar role. Strong communication skills and a solid understanding of data analysis are essential for success in this fast-paced environment.

Qualifications

• 6 months-3 years of experience in product support, operations, or digital marketing role.
• Willingness to travel and support the team on weekends and public holidays.
• Solid understanding of data analysis and digital product development cycles.

Responsibilities

• Provide front-line technical, marketing, and operational support for digital products.
• Extract, analyze, and interpret product usage data.
• Assist in identifying opportunities for product enhancements.

Skills

Proficiency in Mandarin

Problem-solving skills

Communication skills

Data analysis skills

Team collaboration

Education

Bachelor's degree in Science, Engineering, Information Systems, Marketing, Business Analytics, or related field

Job description

A leading fintech company in Singapore is looking for a Digital Product Support Specialist to provide technical, marketing, and operational support for digital products. The role involves analyzing product usage data, interacting with customers in Mandarin, and supporting product enhancements. Candidates should possess a relevant bachelor's degree and have 6 months to 3 years of experience in a similar role. Strong communication skills and a solid understanding of data analysis are essential for success in this fast-paced environment.