Mandarin-Speaking Customer Support Associate

Bloomberg L.P.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A global financial information leader in Singapore is seeking a Customer Support Representative to deliver exceptional service and technical assistance to clients in the finance industry. This entry-level role involves onboarding clients and providing them training on Bloomberg's tools. Candidates should have a Bachelor's degree and fluency in both English and Mandarin, with opportunities for career growth in a dynamic environment.

Benefits

8-week training program

Career development opportunities

Mentoring and quality control involvement

Qualifications

• Minimum of a Bachelor’s degree required.
• Up to 2 years of work experience.
• Fluency in English and Mandarin is essential.
• Demonstrated interest in financial markets or technology.

Responsibilities

• Support client onboarding by installing and configuring Bloomberg software.
• Assist clients with technical issues via phone and messaging.
• Provide training on Bloomberg Terminal and connect clients with internal teams.

Skills

Customer service excellence

Technical support

Problem solving

Fluency in Mandarin

Attention to detail

Education

Bachelor’s degree

Job description

A global financial information leader in Singapore is seeking a Customer Support Representative to deliver exceptional service and technical assistance to clients in the finance industry. This entry-level role involves onboarding clients and providing them training on Bloomberg's tools. Candidates should have a Bachelor's degree and fluency in both English and Mandarin, with opportunities for career growth in a dynamic environment.