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A restaurant management company in Singapore is seeking an Operations Manager to oversee all operational components and ensure efficiency and effectiveness. The ideal candidate will have a minimum of 5 years' experience, strong financial acumen, and excellent leadership skills. Responsibilities include developing business plans, maintaining operational standards, and driving guest satisfaction. This role demands someone who can work well under pressure and lead a motivated team.
Job Description:
-Overall responsible for all operations components of the department to ensure efficiency and effectiveness of operations
-Responsible for the development and implementation of F&B's annual business plan and medium-long term strategies, as well as establishing key performance objectives to ensure that meet business targets and drives sustainable, profitable growth
-Ensure that operational standards are met in regard to sanitation requirements, food safety regulations, operation licences and loss prevention
-Maintain and develop high standards of operations in restaurant by ensuring all SOPs are relevant, up to date, trained effectively and operationally delivered.
-Participate in Marketing activities to ensure maximum exposure for restaurant, including the development and implementation of the annual and monthly promotions calendar.
-Drive high levels of guest satisfaction through the consistent execution of brand standards, visible operational leadership, and hands-on interaction with guests and team members.
Job Requirements:
-Minimum 5 years’ related experience
-Strong financial acumen, leadership skills to lead and motivate the team
-Ability to work under pressure