Overview
Boeing Global Enterprise Services (BGES) has an exciting opportunity for a Manager – Workplace Operations & Business Support – Southeast Asia (SEA). This role is based in Singapore HQ Office on a full-time permanent basis.
Boeing Global Enterprise Services (BGES) is a highly diversified team of 200+ employees internationally, providing safe, secure, sustainable and compliant workplace operations, facilities management and business support services to 100+ non-USA locations in 40+ countries. Our BGES team works in close collaboration and partnership with all the enterprise functions, business units, employees and key stakeholders to deliver a global capability.
Responsibilities
In this role, you will lead, coach and develop our diverse and talented BGES team in Southeast Asia; oversee and improve our workplace & facilities operations and management, enhance workplace experience; provide safe, secure, sustainable and compliant workplaces in the region; oversee and improve BGES’s internal and delegated services with sharp focus on first time quality and continuous improvement; proactively initiate and enhance operational excellence at all levels of services delivery; develop regional OPEX and CAPEX budget and be accountable to deliver cost effective BGES operations in region; proactively initiate and implement cost controlling measures; be a trusted and valued partner to all the businesses, employees and key stakeholders while building BGES’s value proposition and reputation.
Position Responsibilities included, but not limited to:
- Manage, maintain and provide safe, secure, sustainable and best-in-class workplace in the region by establishing and enforcing best workplace standards, procedures and compliance with in-country regulations
- Accountable for effective and efficient workplace operations in the region
- Accountable for providing timely, cost-effective and value-added BGES services delivery to all stakeholders and employees by BGES team in the region
- Leading by example, instill and encourage culture of ‘First Time Quality’ and ‘Operational Excellence’ in BGES team, including influencing functional partners
- Create, manage and enforce workplace policies, procedures and guidelines in line with the best global practices. Prioritize culture, safety, sustainability, workplace experience, wellness and compliance
- Lead ‘Enhance operational excellence’ initiatives with sharp focus on implementing continuous improvement, value engineering, automation, best practices and reducing manual efforts.
- Lead and manage regional facilities projects, in coordination with ‘Integrated project team’
- Develop, manage and oversee BGES regional operational and capital budget, in-depth analysis of variance analysis with action plan, and in-dept analysis of cost allocation rates and optimization.
- Implement cost savings, cost avoidance measures, ensuring cost effective BGES operations.
- Develop, manage, update and report on regional real estate strategy in collaboration with real estate and finance team.
- Prepare, own and report on monthly regional BGES and functional performance assessment through scorecards, data and analysis.
- Develop and manage strategic business partnerships, and build trust with key stakeholders, business & executive leadership, employees and functional partners.
- Lead, coach and develop BGES team in the SEA region (Singapore, Indonesia, Malaysia, Vietnam, Thailand), ensuring encouraging, collaborative and inclusive working environment.
Basic Qualifications (Required Skills / Experience)
- 8 to 10 years of solid and extensive experience of leading diverse portfolio of workplaces and facilities regionally or globally.
- 8 to 10 years of extensive and in-depth experience of leading, managing and improving workplace operations, facilities management, enhancing workplace experience and business compliance.
- 5 to 7 years of leadership experience in leading, coaching and developing culturally diverse teams in multiple countries.
- 5 to 7 years of experience in developing and managing OPEX & CAPEX budget for a division or a function.
- Extensive and proven track record of business partnering, stakeholders’ management and business support in a complex reporting structure environment.
- Extensive and through experience in implementing lean principles for continuous improvement.
- Excellent communication skills, both oral and written, and outstanding presentation skills.
- Advanced and demonstrated IT skills in Excel, Power Point, Power Apps, Power BI, Share Point, and Word.
- Solid planning and priorities management skills, along with problem solving with proven track record.
Preferred Qualifications
- Bachelor’s degree or equivalent 4-8 years of specific work experience as required in the job description
- Financial and Business acumen
- Problem Solving
- Strategic thinking
- Facilities project management
Other job-related information
- This is an International Local Hire position.
- Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.
Language Requirements
Not Applicable
Education
Not Applicable
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position does not require a Security Clearance.
Visa Sponsorship
Employer willing to sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift
Not a Shift Worker (Singapore)