Manager, Transport Coordinator (Schools)

Jobstreet SG; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent transport service provider in Singapore is seeking a candidate to manage various transport operations. The role involves coordinating with customers, managing bus crews, and ensuring service quality. Ideal candidates should possess excellent communication skills and a strong focus on safety procedures. This multifaceted position requires careful planning and execution of routes and onboarding procedures.

Qualifications

• Strong communication and management skills for bus crew.
• Attention to safety procedures.
• Ability to coordinate with various stakeholders.

Responsibilities

• Independently administrate transport operations.
• Plan onboarding procedures for passengers.
• Co-ordinate with customers and stakeholders.
• Train and uphold service quality.

Job description

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The ability to communicate and manage bus crew is critical for the success in this role.

The candidate is required to:

1. Receive route orders and plan on-boarding procedures for passengers;
2. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;
3. Plan, route and co-ordinate with suitable drivers on their routes;
4. Assist in training and ensuring that service quality is upheld;
5. Deal with feedback, queries and complaints positively;
6. Other duties as required to fullfil the requirement of the position.