Manager, Technology

SATS; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading logistics provider in Singapore is seeking an experienced IT Infrastructure Manager to ensure the security and performance of their hybrid infrastructure. The ideal candidate will possess 5-8 years of experience in IT infrastructure management, along with Azure and Microsoft 365 certifications. This role involves leading enterprise-wide initiatives and ensuring compliance with operational standards.

Qualifications

• 5-8 years of IT experience in infrastructure solutions and services.
• Certifications like MCSE, CCNA, Azure Cloud, ITIL 4 foundation are a plus.
• Prior Azure Cloud Managed Services experience required.
• Experience with Microsoft 365 Managed Services is essential.
• Microsoft Certified: Azure Administrator (AZ-104) or similar.

Responsibilities

• Lead enterprise-wide infrastructure planning and execution.
• Ensure resilience and security of hybrid infrastructure.
• Review architecture and security of infrastructure systems.
• Manage RFQ/RFPs for infrastructure-related services.
• Maintain operational compliance with security policies.

Skills

IT infrastructure management

Cloud solutions

Network security

Incident management

Project management

Azure services

Education

Bachelor’s Degree in Information Technology

Tools

Microsoft Azure

Microsoft 365

Job description

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large‑scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia‑Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

• Lead the planning, execution and governance of enterprise‑wide infrastructure initiatives.
• Ensure the resilience, scalability and security of SATS’ hybrid infrastructure landscape—including on‑premises systems, cloud platforms, end‑user computing and automation frameworks.
• Front Business Units to champion key IT initiatives and operationalise infra‑related support and service workflows.
• Review architecture, security, network, resources, capacity, performance, system hosting environment, incident root cause analysis and preventive action planning for hardware infrastructure, operating systems, virtualization, storage and backup to support existing and new application systems.
• Monitor and maintain system/network/printing(I/O)/EMM/EUC/infrastructure services and work with outsourced service providers to address issues, problems and change requests.
• Plan and manage local/global infrastructure‑related RFQ/RFPs, execute projects, contract renewals, vendor evaluations and deliver projects/activities to upkeep, strengthen or create new infrastructure services.
• Ensure smooth and sustainable operations through architecture review and ITIL‑compliant processes, including resiliency requirements.
• Identify suitable technologies, strategies and solutions to meet organization needs, develop solutions/architectures based on technology trends and standards, and exploit new and emerging technologies to meet present and future business needs.
• Maintain operational compliance with all security policies and procedures by ensuring security measures, monitoring and reporting are in place and adhered to for end‑user technologies and applications.

Key Requirements

• At least 5 to 8 years of relevant IT experience in designing, deploying and managing infrastructure solutions and services for enterprise‑level application systems, network and system infrastructure (certifications such as MCSE, CCNA, Azure Cloud, ITIL 4 foundation or equivalent are an added advantage).
• Bachelor’s Degree in Information Technology or equivalent professional experience.
• Prior experience with Azure Cloud Managed Services: landing zones, governance (Azure Policy/PIM), security (Defender for Cloud), monitoring (Azure Monitor/Log Analytics), backup/DR.
• Prior experience with Microsoft 365 Managed Services: tenant governance, Exchange Online, Teams/Voice, Intune, SharePoint/OneDrive, and Power Platform.
• Prior experience with Microsoft Entra ID governance and administration: Conditional Access, MFA, PIM, access reviews and entitlement management.
• Microsoft Certified: Azure Administrator (AZ‑104) or equivalent AZ305/500.
• Microsoft 365 Certified: Administrator Expert (MS‑102); Messaging Administrator (MS‑203); Teams Administrator (MS‑700); Endpoint Administrator (MD‑102).
• Microsoft Certified: Identity and Access Administrator Associate (SC‑300); Cybersecurity Architect Expert (SC‑100).