Manager (Special Project), NW CDC

People's Association; Singapore; On-site; SGD 45,000 - 55,000; Full time

Job summary

A community service organization in Singapore is looking for a candidate to manage the implementation of job initiatives in the district. The role involves supporting job ambassadors, executing outreach strategies, and maintaining partnerships with various stakeholders. Candidates should possess strong communication and engagement skills, with knowledge in community services and workforce development. Familiarity with local employment trends is a bonus. This position is crucial for enhancing job opportunities and community services in Singapore.

Qualifications

• Knowledge in outreach, career, and skills advisory.
• Knowledge of a second language to engage with diverse residents.
• Strong interpersonal and communication skills.

Responsibilities

• Support Job Ambassadors in daily operations at job clinics.
• Implement outreach plans to increase awareness of job advisory services.
• Track job placement outcomes and assist with job-matching activities.

Skills

Outreach and engagement

Communication skills

Stakeholder management

Coaching and facilitation

Knowledge of employment trends

Job description

What the role is:

To manage the implementation of Community Development Council’s Jobs Nearby @ CDC initiative and related programmes in the district, connecting residents with employment opportunities and community services through targeted outreach, stakeholder partnerships, and programme coordination.

What you will be working on:

Key duties and responsibilities that need to be performed to meet the primary objective of the job. This will include the important result areas (what) along with the rationale (why).

• Support Job Ambassadors in their daily operations at job clinics by providing operational assistance and coordination.
• Support the delivery of capability-building sessions for Job Ambassadors to provide high-touch job assistance.
• Implement outreach plans to increase CDC awareness and participation in job advisory services.
• Liaise and maintain partnerships with employers, merchants, Small Medium Enterprise (SMEs), training providers, grassroots, and community partners.
• Process and manage case referrals and queries from the public, inter-agency partners, and Grassroots Advisers, ensuring timely resolution and appropriate support.
• Track job placement outcomes and assist Job Ambassadors with job-matching activities and strategies.
• Gather feedback and insights from Job Ambassadors and stakeholders to support programme refinements and improvements.
• Manage and track data of residents served, job referrals, and placement targets for reporting.
• Partner with relevant stakeholders in district-wide career events and upskilling workshops.

What we are looking for:

Other ad-hoc duties not covered under main responsibilities and duties.

• Task Forces/Committees as required.
• Performs other duties as assigned.

Knowledge & Skills:

• Knowledge in outreach, career and skills advisory, community engagement, HR/recruitment, or workforce development.
• Knowledge of 2nd language (e.g. Mandarin, Malay, Tamil or dialects) to effectively engage with diverse residents in the community.
• Coaching and/or facilitation certification would be desirable.
• Strong interpersonal, communication and stakeholder management skills.
• Strong team player and self-starter.
• Familiarity with employment trends, workforce policies, and training ecosystem in Singapore.

About People's Association

The People’s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.