Manager Service Mkt Sales & Commercial

Volvo Group; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading transport solutions provider in Singapore is seeking a Manager for Service Market Sales & Commercial. In this role, you will manage service sales and soft parts business in Singapore, Indonesia, and Thailand. The ideal candidate has up to 5 years of experience in a service market role, strong interpersonal skills, and a technical degree. This position offers the chance to contribute to sustainable transportation solutions, ensuring parts availability and developing relationships with key stakeholders.

Qualifications

• Up to 5 years’ experience in Service Market retail or commercial role.
• Strong interpersonal skills with ability to influence stakeholders.
• Fluency in English, other Asian languages are an advantage.

Responsibilities

• Develop and drive the service sales and soft parts business.
• Improve service sales market share.
• Drive commercial development of service agreements.

Skills

Interpersonal skills

Knowledge of service sales

Communication skills

Team player

Fast learner

Education

Technical or Engineering degree

Tools

MS Office

Excel

Powerpoint

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

Volvo Bus Asia Pacific is one of the leading clusters within Volvo Bus Corporation (VBC) and has a proud history of profitability and growth. It is responsible for bus vehicle and service sales business, partnership with Volvo’s own and private importers, key customers and body build partners, and progress of the Volvo Buses total business within the region.

We are looking for a commercially astute, results‑driven professional to join the team as Manager, Service Market Sales & Commercial.

Based in Singapore and reporting to the Director APAC Central, the Manager, Service Market Sales & Commercial will manage the service sales and soft parts business in Singapore, Indonesia and Thailand.

Main Responsibilities

• Develop, drive and follow up the development of the service sales and soft parts business per market to achieve Business Plan
• Improve service sales market share
• Drive commercial development of service agreements, promoting and marketing their use in the markets
• Drive the commercial development of Connected services, proactive analytical Web Tools by promoting and marketing their use in the markets
• Support the vehicle tender business with service sales and soft parts information
• Drive service sales tender business and secure tender submission
• Coordinate market requirements within Volvo Bus Corporation and Group Trucks Operation Service Market Logistics
• Initiate & drive business solutions
• Develop forecasts and business reports
• Develop and enrich relations with key customers, dealers and suppliers
• Schedule regular visits to dealers, Public Transport Authorities, Public Transport Operators and private coach customers
• Support importer to ensure required parts availability at all times
• Coordinate and provide inputs to Volvo truck brand for parts pricing
• Provide support to importer for the parts planning of new models
• Review of market performance through monthly meeting with importers

Who are you?

Critical Competencies & Experience for the position

• Up to 5 years’ experience in Service Market retail or commercial role
• Strong interpersonal skills with ability to influence and develop relationships with different levels of stakeholders
• Knowledge of service sales and soft parts business
• Enthusiastic, curious, team player and self‑starter
• Fast learner with the ability to multi‑task between assignments/activities
• Excellent verbal and written communication, and presentation skills
• Interest in Public Transport and Sustainable Development
• Exposure to different cultures in Asia Pacific region or globally
• Comprehensive understanding and knowledge of Volvo Parts, Warranty, data systems, tools and processes is an advantage

Qualifications

• Technical or Engineering degree, or relevant technical/Parts qualifications
• Fluency in English is a must, other Asian languages would be an advantage
• Experience in working with productivity tools (MS Office, Excel & Powerpoint)
• Candidates with competences in automation/analytics tools will have an added advantage.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about whatjg do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Buses you join one of the world’s leading providers of sustainable people transport solutions. What we do affects millions of people around the world: passengers, drivers, customers; in fact, entire cities and countries. This job gives you the opportunity to work with the future of people transportation and infrastructure. We have a strong culture of working together to help each other, sharing knowledge and experience. Together, we betg shape the world we want to live in.