Manager / Senior Manager (Programmes & Analysis) [EPD]

WORKFORCE SINGAPORE AGENCY; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A national workforce agency in Singapore seeks a dedicated professional to lead human capital initiatives and analyze workforce capabilities. You will collaborate closely with stakeholders and implement effective strategies to enhance job outcomes and workforce capabilities. The ideal candidate should possess strong analytical skills, problem-solving ability, and effective communication skills.

Qualifications

• Experience in programme review and analysis.
• Ability to collaborate with stakeholders for effective HC initiatives.
• Familiarity with design thinking and change management frameworks.

Responsibilities

• Champion human capital initiatives through enterprise programmes.
• Analyse HC insights and develop relevant case studies.
• Collaborate with stakeholders to implement strategies.

Skills

Analytical skills

Problem-solving

Strong writing and communication skills

Job description

Overview

You will be part of a dynamic team:

• Championing human capital (HC) initiatives through enterprise programmes to enable workforce transformation
• Analysing HC insights and developing enterprise-relevant case studies to demonstrate business outcomes

This includes working with appointed partners to administer grants and manage programmes (i.e., HC initiatives promulgated by key partners such as the Institute of Human Resource Professionals), and involves:

• Analysing HC interventions (i.e., driving skills-based hiring practices within enterprises) and providing evidence-based recommendations to enhance jobs and workforce capabilities
• Implementing effective HC interventions in line with EDG’s strategies, to drive workforce development outcomes, including enhanced labour productivity, talent attraction and development
• Collaborating with internal and external stakeholders, and managing key partners, to achieve strategies and programme outcomes. This includes working closely with the Ministry of Manpower (MOM) to uplift enterprises through HR as an enabler

Required Skills and Competencies

• Programme Review and Analysis: Conduct enterprise-relevant reviews, engage with stakeholders to gather inputs, assess current HC gaps and provide recommendations.
• Stakeholder Collaboration: Work closely with internal stakeholders (e.g. WSG’s industry divisions) and external stakeholders (e.g. MOM, Programme Partners) to co-develop and implement enterprise-facing solutions.
• Strong Analytical and Good Problem-Solving: Develop a good understanding of HC and its impact on business success. Identify possible gaps and opportunities, and shape robust HC interventions to help enterprises achieve workforce transformation.

Programme Engagement and Management

• Work closely with our partners and augment their efforts to co-create strategies and seize opportunities to promulgate HC capabilities and resources
• Work with appointed partners on the administration of grants. This includes the regular tracking of programme outcomes, conducting programme reviews, and guiding them on policy compliance and grant governance matters

Strong writing and communication skills: To be able to actively participate in discussions with stakeholders and translate perspectives into sound recommendations (in both writing and presentations) for management’s consideration

Knowledge:

• Prior work experience in the public sector would be an advantage
• Awareness of government efforts relating to manpower, workforce or human capital interventions would be advantageous

Other desirable knowledge that candidates can cite (and would be advantageous) include:

• Behavioural Insights: Understanding design principles to nudge behaviour change to improve programme adoption
• Design Thinking: Applying the design thinking process to solve complex workforce problems and its application to job redesign
• Root Cause Analysis: Applying techniques like 5 Whys, Fishbone Diagram etc to analyse workforce challenges
• Change Management: Understanding of change management frameworks to help identify and overcome challenges in organisations

Abilities/Aptitudes

• Able to work well both independently and in teams
• Possesses a curious mind that is open to different ideas, solutions and possibilities
• Tenacious, and has strong problem-solving and analytical skills
• Self-motivated and has a “can-do” spirit
• Proactive in addressing new challenges in a timely manner
• Able to confidently manage projects and lead the building of effective partnerships with partners and stakeholders
• Highly adaptable and receptive to ambiguity and changes

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.