Manager/Senior Manager (Planning, Programme & Service Development)

Ministry Of Social And Family Development; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Ministry Of Social And Family Development (MSF) invites a capable professional to join the Family Life Group in Bishan. You will develop and curate content to strengthen families, design and execute communications and engagement plans for family programmes, and collaborate with stakeholders and volunteers to deliver initiatives.

You will help map the overall strategic direction to drive the Families for Life movement, plan upstream interventions to build family resilience, and develop localised

Qualifications

• Excellent written, communication, and project management skills.
• Strong analytical, qualitative and quantitative, conceptualisation and problem-solving skills.
• Able to take a broad strategic perspective, without losing sight of ground considerations.
• Driven and self-motivated, able to multi-task.
• Able to work, engage and communicate well with different internal and external stakeholders.
• A team player who is willing to commit to a fast-paced, albeit fulfilling job.

Responsibilities

• Develop and curate content to strengthen families and engage stakeholders.
• Design, develop and execute new programmes and initiatives or enhance existing ones for identified life segments to operationalise strategies from end-to-end.
• Work closely with internal and external stakeholders to understand the needs of residents across life segments to engage and design programmes.
• Oversee service management and develop processes to ensure delivery quality, accessibility and uptake.
• Conceptualise funding and resourcing frameworks to ensure effective ground implementation.
• Coordinate and track programme KPIs and efforts to meet strategic priorities.

Skills

Written communication

Project management

Analytical skills

Strategic thinking

Multi-tasking

Stakeholder engagement

Job description

What the role is:

Family Life Group (FLG)We strengthen and support families to realise the vision of making Singapore the best place for family life through our policies, programmes, and publicity efforts.Strong families are the building blocks of a caring community. We want to help families realise their hopes and aspirations, strengthen familial bonds and support them in overcoming challenges.Description of Role in PTRYou will be part of the Partnership (PTR) Division to develop and curate content to strengthen families, design and execute communications and engagement plans for family programmes, and work with stakeholders and volunteers to deliver family initiatives. You will help to map the overall strategic direction to drive the Families for Life movement in the community, and nurture a community-based family-friendly support ecosystem across all stages of life. You will plan systemic upstream intervention to build family resilience and develop localised outreach strategies to impact target families through understanding and analysing ground needs. You will also contribute to the development of evidence-based marriage and parenting resources and tools, as a support resource for families.

What you will be working on:

• Set out the approach and develop strategies to drive upstream, preventive measures to increase adoption of evidence-based parenting and marriage programmes and initiatives
• Design, develop and execute new programmes and initiatives or enhance existing ones for identified life segments (e.g. married couples, parents) to operationalise strategies from end-to-end
• Work closely with internal and external stakeholders to understand the needs of the residents, across different life segments, to engage and design programmes to meet their needs
• Oversee service management and develop processes to ensure service delivery quality, good accessibility and programmes’ uptake
• Conceptualise funding and resourcing frameworks to ensure effective ground implementation
• Coordinate and track programme KPIs and efforts to ensure that the larger strategic priorities and outcomes are achieved

What we are looking for:

• Excellent written, communication, and project management skills
• Strong analytical, qualitative and quantitative, conceptualisation and problem-solving skills
• Able to take a broad strategic perspective, without losing sight of ground considerations
• Driven and self-motivated, able to multi-task
• Able to work, engage and communicate well with different internal and external stakeholders
• A team player who is willing to commit to a fast-paced, albeit fulfilling job

Work location is in Bishan. Only shortlisted candidates will be notified within 4 weeks from the closing date of this position.

About Ministry Of Social And Family Development

Join Us at MSF for a Meaningful, People-Centric Career!At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.