Manager, Revenue Operations, SG

Airwallex; Singapore; Hybrid; SGD 90,000 - 120,000; Full time

Job summary

Airwallex in Singapore is seeking a Sales Operations professional to streamline cross‑team handovers, design incentive programs, and prepare client‑facing materials. You will clean data, analyze performance, and align incentives with business goals in a fast‑growing tech/finance environment.

You should bring a Bachelor’s degree and 3+ years in sales or revenue operations, with strong Excel/SQL and CRM experience to collaborate across teams and drive impact in a global payments platform.

Qualifications

• Bachelor’s degree or higher from a reputable university.
• 3+ years of experience in sales operations, revenue operations, or a related field.
• Experience in a large-scale technology or financial services company is highly preferred.

Responsibilities

• Account Handover Management between Field/Mid-Market BD, CSMs, and AMs, ensuring smooth transitions.
• Sales Incentives Management: data cleansing, analysis and reporting for SME incentive programs.
• Incentives Design and Documentation: maintain streamlined incentive scheme docs and cross‑functional collaboration.
• Client-facing Materials Preparation: create and update presentations, proposals and reports for the sales team.

Skills

Analytical skills

Data analysis

Excel

SQL

BI tools

Communication

Collaboration

Detail‑oriented

CRM systems

Education

Bachelor's degree

Tools

Excel

SQL

Tableau/Power BI

Salesforce

Job description

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Key Responsibilities

• 1. Account Handover Management
  • Streamline and maintain the account handover process between Field/Mid-Market Business Development (BD), Customer Success Managers (CSMs), and Account Managers (AMs).
  • Conduct quality checks to ensure smooth execution of account transitions.
  • Maintain and update account handover documentation and workflows.
• 2. Sales Incentives Management
  • Perform data cleansing and analysis to support the design and execution of sales incentive programs for the SME team.
  • Communicate incentive structures and updates to Field/Mid Market Account Executives (AEs).
  • Monitor and report on the effectiveness of incentive programs.
• 3. Incentives Design and Documentation
  • Develop and maintain streamlined documentation for incentive schemes to ensure clear communication across teams.
  • Collaborate with cross‑functional teams to design and implement incentive programs that align with business goals.
• 4. Client‑Facing Materials Preparation
  • Prepare and update client‑facing materials, including presentations, proposals, and reports, to support the sales team.

Qualifications

• Bachelor’s degree or higher from a reputable university.
• 3+ years of experience in sales operations, revenue operations, or a related field.
• Experience in a large-scale technology or financial services company is highly preferred.

Skills

• Strong analytical and data analysis skills, with proficiency in tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
• Excellent communication and collaboration skills, with the ability to work effectively across teams.
• Detail‑oriented with strong organizational and project management skills.
• Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.