Manager, Programme Evaluation and Accreditation

MUI Majlis Ugama Islam Singapura; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SCIS seeks a Manager, Programme Evaluation and Accreditation to oversee evaluation, accreditation, and quality assurance across its programmes. You will lead design of evaluation frameworks, manage accreditation processes, and translate findings into strategic improvements that advance student success and academic standards.

You will collaborate with faculties, student services, and development teams to ensure policies and delivery methods align with accreditation requirements and industry best

Qualifications

• Tertiary qualification in Business, Education, Higher Education Administration, or related field; Master's preferred.
• 5-7 years' experience in education programme evaluation, accreditation, or quality assurance.
• Strong knowledge of quality assurance frameworks and analytical skills.
• Proven project management and leadership experience with multi-stakeholder initiatives.
• Outstanding communication skills, including report writing and presentations.
• Ability to build collaborative relationships and align processes with institutional goals.
• Proficiency in data analysis tools and relevant software; understanding of Islamic education context is beneficial.
• Experience in student administration or student development functions, with an understanding of how programme quality and accreditation outcomes impact enrolment, progression, and graduate outcomes.

Responsibilities

• Design and implement evaluation frameworks for SCIS programmes.
• Conduct regular programme evaluations to assess effectiveness and alignment with college plans and goals.
• Analyse evaluation data and prepare comprehensive reports with actionable insights.
• Identify areas for improvement and develop recommendations.
• Develop and implement quality assurance mechanisms across all programmes.
• Monitor academic standards and ensure compliance with internal and external quality benchmarks.
• Regularly review and update academic policies and procedures.
• Develop action plans to address improvement areas and monitor progress.
• Collaborate with student administration to translate findings into improvements for the student experience.
• Prepare regular reports on programme quality, accreditation status, and improvement initiatives for senior management.

Skills

Analytical skills

Communication

Leadership

Stakeholder management

Project management

Data analysis tools

Quality assurance

Education

Master's degree preferred

Tertiary qualification in Business or Education or HE Admin

Tools

Data analysis software

Job description

[What the role is]

The Manager, Programme Evaluation and Accreditation ensures the quality, effectiveness, and recognition of the programmes of the Singapore College of Islamic Studies (SCIS). The role encompasses the design and implementation of evaluation frameworks, end-to-end management of accreditation processes, and the development of quality assurance mechanisms that uphold rigorous academic standards. Drawing on evaluation data and benchmarking against industry best practices, the Manager identifies opportunities for improvement and translates findings into actionable plans that drive meaningful change across the college.

Beyond academic quality, the role takes a student-centred approach – working across faculty, student administration, and development teams to ensure that programme structures, policies and delivery methods support student success, retention, and holistic development at every stage of the learner journey. The Manager also serves as a key communicator, preparing reports and developing strategies to keep senior management and relevant stakeholders informed of programme quality, accreditation status, and improvement progress.

[What you will be working on]

1. Programme Evaluation:

• Design and implement evaluation frameworks for SCIS' programmes.

• Conduct regular programme evaluations to assess effectiveness and alignment with college’s plans and goals.

• Analyse evaluation data and prepare comprehensive reports with actionable insights.

• Identify areas for improvement and develop recommendations.

2. Quality Assurance:

• Develop and implement quality assurance mechanisms across all programmes.

• Monitor academic standards and ensure compliance with internal and external quality benchmarks.

• Regularly review and update academic policies and procedures.

3. Continuous Improvement:

• Develop action plans to address areas identified for improvement through evaluations and accreditation processes.

• Monitor and report on the progress of improvement initiatives.

• Benchmark SCIS’ programmes against industry standards and best practices.

4. Student Administration and Development Support

• Collaborate with student administration teams to ensure that programme evaluation findings are translated into improvements that enhance the overall student experience, from enrolment through to graduation.

• Support the development and review of student-facing policies and procedures to ensure alignment with accreditation requirements and quality benchmarks.

• Work with student development teams to monitor student progression data and identify trends that may indicate areas requiring programme-level intervention.

• Contribute to initiatives that support student success, retention, and holistic development, ensuring that programme structures and delivery methods meet the diverse needs of the student body.

5. Reporting and Communication:

• Prepare regular reports on programme quality, accreditation status, and improvement initiatives for senior management and relevant committees.

• Develop communication strategies to disseminate evaluation results and accreditation outcomes to relevant stakeholders.

[What we are looking for]

• Tertiary qualification in Business, Education, Higher Education Administration, or related field; Master's preferred.

• At least 5-7 years' experience in education programme evaluation, accreditation, or quality assurance.

• Strong knowledge of quality assurance frameworks and excellent analytical skills.

• Proven project management and leadership experience with multi-stakeholder initiatives.

• Outstanding communication skills, including report writing and presentations.

• Ability to build collaborative relationships and align processes with institutional goals.

• Proficiency in data analysis tools and relevant software; understanding of Islamic education context is beneficial.

• Experience in student administration or student development functions, with an understanding of how programme quality and accreditation outcomes directly impact the student experience, including enrolment, progression, and graduate outcomes.

Successful candidate will be appointed on a contract basis.