Manager - Private Bank, Client Advisor

Hong Leong Bank; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

HL Bank Singapore seeks a Client Advisor to acquire and manage high-net-worth clients, acting as the main contact for their financial needs. You will deliver comprehensive private banking advice across investments, planning, credit, and banking services, collaborating with internal specialists to offer holistic wealth solutions.

You will monitor portfolios, review performance, and adjust strategies to optimize outcomes while ensuring AML/KYC compliance and accurate client records.

Qualifications

• Experience in private banking or wealth management.
• Strong client relationship and communication skills.
• Ability to tailor financial solutions to high-net-worth clients.

Responsibilities

• Identify and acquire new high-net-worth clients through networking, referrals, and business development.
• Serve as primary contact for clients, maintaining long-term relationships and addressing financial needs.
• Conduct regular reviews to assess client goals, risk profiles, and changing circumstances.
• Provide expert advisory across private banking products: investments, planning, credit, and banking services.
• Collaborate with internal specialists to deliver holistic wealth management solutions.
• Monitor portfolios, present performance reports, and adjust strategies to manage risk and achieve objectives.
• Ensure compliance with AML/KYC and internal policies; maintain accurate client records.
• Identify cross-selling opportunities to grow client relationships and drive bank profitability.

Skills

Client acquisition

Relationship management

Financial advisory

Portfolio management

Regulatory compliance

Job description

Define your future at HL Bank Singapore Job Description

Client Acquisition and Relationship Management

• Proactively identify and acquire new high-net-worth clients through effective networking, referrals, and business development initiatives.
• Cultivate and nurture long‑term, trusted relationships with existing clients, serving as their primary point of contact for all financial needs.
• Conduct regular reviews with clients to assess their changing financial circumstances, goals, and risk profiles.
• Ensure a high level of client satisfaction and retention through personalized service and proactive engagement.

Financial Advisory and Solution Provision

• Conduct comprehensive financial needs assessments to understand clients' unique requirements, challenges, and aspirations.
• Provide expert advice on a wide range of private banking products and services, including:
  • Investment Management: Asset allocation, portfolio construction, equity, fixed income, alternative investments, and structured products.
  • Wealth Planning: Estate planning, succession planning, tax efficient strategies, and philanthropy.
  • Credit and Lending: Customized borrowing solutions, including mortgages, secured and unsecured loans.
  • Banking Services: Deposit solutions, foreign exchange, and treasury products.
• Collaborate with internal specialists (e.g., Investment Counsellors, Financial Planners, Credit Specialists) to deliver holistic and integrated wealth management solutions.
• Stay abreast of market trends, economic indicators, and regulatory changes to provide timely and relevant advice to clients.

Portfolio Management and Performance Monitoring

• Develop and implement tailored investment strategies that align with clients' risk tolerance and financial objectives.
• Regularly monitor and review client portfolios, making adjustments as necessary to optimize performance and mitigate risks.
• Prepare and present detailed reports on portfolio performance and market outlook to clients.

Risk Management and Compliance

• Ensure all client interactions and transactions comply with internal policies, regulatory guidelines, and ethical standards (e.g., AML, KYC).
• Maintain accurate and up-to-date client records and documentation.
• Act as a role model for business ownership and responsibility for risk management.

Team Collaboration and Business Growth

• Contribute to the overall profitability and growth targets of HLB Private Bank.
• Foster a collaborative environment within the team and with other departments to deliver the bank's overall value proposition to clients.
• Identify and pursue cross‑selling opportunities within the existing client base.

Managerial (team/group responsibilities)

• Provide overall leadership, direction and coaching to the Client Advisor to achieve the agreed business and financial objectives.
• Provide guidance and support on client engagement, investment solutions, credit structuring and business development.
• Support the Client Advisor in managing key client relationships and developing strategic business opportunities.
• Provide appropriate oversight of the Client Advisor’s compliance with the bank’s policies, procedures, risk appetite and applicable regulatory requirements.
• Identify and support the Client Advisor’s training, development and career progression needs.

About HL Bank Singapore

HL Bank Singapore is the Singapore branch of Hong Leong Bank, a premier regional financial services leader headquartered in Malaysia with a rich heritage of over 120 years. Listed on Bursa Malaysia and a key member of the extensive Hong Leong Group, we operate a robust network of approximately 250 branches across Malaysia, with a strategic regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. As a Full Bank in Singapore, we serve as a vital hub for the Group’s regional ambitions.

A cornerstone of this strategy is our sophisticated "advisory-first" wealth proposition through HLB Private Bank and HLB Priority. By combining our deep Asian market roots with a landmark strategic alliance with Swiss private bank Lombard Odier, we provide world‑class wealth architecture and bespoke solutions for our clients.

Beyond our wealth focus, we deliver excellence through four core business pillars: Business & Corporate Banking, Personal Financial Services, Private Wealth Management, and Global Markets.

This 'Integrated Approach' allows our talent to collaborate seamlessly across segments, ensuring we effectively meet the multifaceted needs of high-net-worth individuals, business founders, and corporate enterprises alike.

At HL Bank Singapore, our people are central to our success, and as a recognized Human Capital Partner (HCP) by TAFEP, we are committed to progressive workplace practices and your professional development.

We seek digitally inclined, customer‑centric performers who thrive in a technology‑focused environment, where we empower our teams with AI‑enhanced tools and next‑generation platforms to lead the industry.

As part of a large, diversified conglomerate, we offer unrivaled opportunities to explore new grounds and build a challenging career path within a rapidly expanding regional landscape.

Join us to be part of a proven value‑creation story and shape the future of your own story at HL Bank Singapore.

Hong Leong Bank ("HLB") stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever‑increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations.

To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.

HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.