Manager, Primary Care Network Programme Development

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A public health agency in Singapore is seeking a candidate to support health initiatives and evaluate programs. The ideal applicant will have at least 2 years of experience, strong organizational and analytical skills, and the ability to thrive in a fast-paced environment. The role involves working closely with Primary Care teams and managing significant program dependencies and risks.

Qualifications

• Minimum 2 years of relevant working experience, preferably in healthcare.
• Highly driven, self-motivated, resilient and tenacious.
• Able to thrive under pressure in a fast-paced environment.

Responsibilities

• Support the implementation of national health initiatives.
• Analyze patterns and systemic structures with Primary Care teams.
• Conduct evaluations and manage project dependencies across stakeholders.
• Report progress regularly and manage program risks.

Skills

Strong organizational skills

Critical thinking

Analytical approach

Problem-solving

Program management

Education

Degree holder in any discipline

Job description

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job Description

You will play a key role in supporting and/or facilitating the implementation of national initiatives by the Ministry of Health (MOH) to keep Singaporeans healthy and to anchor effective chronic disease management in primary care. The role would require the incumbent to identify gaps, analyse information to find patterns and new opportunities, enhance existing service models and incorporating systems level structural changes needed so as to support a wider range of clients in the community.

Support the Development of the Programme

• Apply structured methodology when working with the Primary Care Network (PCN) teams and stakeholders to analyse patterns, behaviour, systemic structures and deepen understanding of the challenges faced by PCNs.
• Through a structured approach, he/she will need to learn and/or understand concepts and match concepts to current state operating models, prioritise and recommend areas for change.
• Have a strong overview of what these needs are by having e.g., an effective structure and process that will tie in with the Healthier SG workstreams.
• Able to propose a coherent plan that can address the PCN teams' challenges by e.g., translating care models into specific areas of need.

Programme Evaluation

• Conduct evaluation and review of programme and projects. This includes conducting data analysis and research.
• Working with the Primary Care Leaders on the phases of change to the new model of care.
• Managing both the dependencies and the interfaces between projects that can span across different stakeholders in the primary care sector.
• Managing risks to the programme's successful outcomes including but not limited to grants processing, liaising with MOH and other AIC Divisions to ensure proper controls are put in place for fund administration.
• Initiating necessary actions and additional interventions whenever gaps in the programme are identified or where issues arise.
• Reporting the progress of the programme at regular intervals.

Job Requirements

• Degree holder in any discipline with minimum 2 years of relevant working experience (Experience in healthcare industry is a plus).
• Possess strong organisational skills, critical thinking, apply an analytical and structured approach toward problem‑solving.
• Highly driven, self‑motivated, resilient and tenacious.
• Able to work in a fluid environment, has a flexible approach, able to thrive under pressure in a fast‑paced, rapidly changing environment.
• Possess transferrable skills to oversee programme management and evaluation.