Manager, Learning & Organisation Development

Changi Airports International Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading airport management company in Singapore is seeking a Manager for Learning & Organisation Development. This role involves developing leaders, driving innovation skills, and ensuring effective learning programs are executed. The ideal candidate should have 5-7 years of experience in L&OD, strong facilitation skills, and relevant certifications. This position requires a customer-centric approach and the ability to implement ideas effectively.

Qualifications

• Enjoy engaging with people and effectively influence change.
• Demonstrates strong critical thinking and learning agility.
• Ability to identify gaps and propose clear solutions.
• Strong track record of implementation and results.

Responsibilities

• Develop effective leaders for organizational transformation.
• Drive innovation capability with a clear roadmap.
• Plan and execute 180-degree feedback exercises.
• Create learning experiences that drive behavioral change.

Skills

Critical thinking

Learning agility

Customer-centricity

Excellent communication skills

Ideas generation

Education

ACLP certification

Certification in OD and psychometric tools

Tools

Learning Management Systems

Job description

You will be part of a team driving the implementation of learning and organisation development (L&OD) in CAG. You will primarily be responsible for creating impact in capability/competency building, leadership development and implementing change management to shape mindsets and behaviours where needed.

This role sits within the People Development and Experience Team and supports our broader goals: growing strong leaders, enabling enterprise‑wide learning that sticks, and building a culture of innovation and excellence.

You’ll work closely with varied levels of stakeholders, learning partners, and other teams to design programmes, propose interventions, and build a roadmap that helps our people learn and apply learning faster.

Manager, Learning & Organisation Development

How This Role Supports Our Bigger Goals

• Develop effective leaders who can lead teams for transformation and growth
• Equip teams with innovation skills for the future
• Strengthen capability through applied learning

What You’ll Do

Leadership Program

• Anchor specific programs along the leadership development roadmap to ensure that programs remain relevant, practical, and future‑focused.
• Work with external and internal partners on program design and content.
• Engage with program participants for continued learning and community building.

Build a Roadmap for Innovation Skills

• Develop and continue to drive a clear, actionable roadmap to build innovation capability across the organization.
• Identify skills gaps, design targeted interventions to close learning gaps.
• Track impact and iterate to improve outcomes.

Anchor 180‑degree Feedback Exercise

• Plan for, drive, and see through end‑to‑end, the 180 feedback exercise for all leaders to provide insights into their strengths and areas of growth.

Drive the Applied Learning Space

• Develop learning experiences that translate knowledge into practice and drive behavioural change.
• Measure the impact of applied learning interventions and continuously improve based on feedback and data.
• Collaborate with stakeholders to ensure alignment with business needs and learning goals.

What we are looking for

• Enjoys engaging with people, and effectively listens, persuades, influences others to bring them on board change.
• Demonstrates strong critical thinking and learning agility.
• Clear, practical approach to identifying gaps and proposing solutions.
• Ideas generator, open to experimentation, with strong track record of translating ideas to implementation and results.
• Strong customer‑centricity and has experience applying a UX/UI design lens and carrying out experiments to test ideas and solutions.
• Experience delivering learning programmes (virtual or in‑person) and facilitating focus group discussions.
• Excellent marketing and communication skills.
• ACLP certification and/or certification in OD and psychometric tools, and experience with Learning Management Systems will be a plus.
• At least 5‑7 years’ experience and track record in L&OD and related fields or demonstrated application of the above.