Manager, Information Management & Analytics

National Healthcare Group Polyclinics; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

A healthcare organization in Singapore is seeking a Manager for Information Management & Analytics. The role involves overseeing analytics operations, ensuring data accuracy, and leading a team to support data projects. Candidates should hold a Bachelor's Degree in Analytics or relevant fields and possess at least 3 years of management experience. Familiarity with statistical tools and data warehousing is preferred. This position offers a dynamic environment focused on continuous improvement and quality projects.

Qualifications

• Minimum 3 years of team management experience.
• Experience in data support within a data warehouse environment is advantageous.
• Strong statistical and predictive analysis skills are required.

Responsibilities

• Manage analytics functions including data extraction and analysis.
• Ensure compliance with department processes and policies.
• Supervise and coach staff effectively.

Skills

Team management

Data support

Statistical analysis

Predictive analytics

Database management

Programming (SQL)

Education

Bachelor’s Degree in Analytics / Statistics / Mathematics / Information Management

Tools

SQL

AWS Sagemaker

Tableau

Job description

Manager, Information Management & Analytics

Institution: National Healthcare Group Polyclinics

Family Group: Administration

The manager shall be responsible for the operations of the analytics support function. This includes ensuring that all data requests are attended to on time, are accurately and appropriate. The manager should also look into improving the data accuracy and efficiency of the operation, and manpower utilization.

Responsibilities

• Analytics functions include data extraction, statistical analysis, predictive analysis, publishing of information on the management dashboards and intranet, and present analysis and findings to management.
• Ensure compliance of the department processes to related policies and work instructions. Administration of request routing systems, document and project repositories including management of access to these platforms.
• Provide data support to NHGP including extract, review and analyze business information. Business information can be obtained from multiple sources including the business intelligence datamart. The manager will be required to present the results and findings to different levels of staff from time to time.
• The Manager will be expected to participate in quality improvement projects, research studies, programs involving clinical services and special events.
• Participant in user requirement gatherings in the building/enhancements of institution datamarts.
• Participant in data modelling workshops at the institution and cluster level.
• Ensure continuity of operations.
• Supervise and coach staff in the section.
• Other adhoc duties may include minute taking and act as secretariat to task forces, committees and management meetings.
• Participate in knowledge management projects.
• Management of information and reports presented on the intranet.

Requirements

• Preferably a Bachelor’s Degree in Analytics / Statistics / Mathematics / Information Management or any other relevant discipline.
• At least 3 years’ experience in managing a team.
• Management reporting.
• Data support in a data warehouse or business intelligence environment would be advantages.
• Project management.
• Programming tools such as SQL, AWS Sagemaker.
• Statistical analysis and predictive analytics.
• Geo-spatial analytics will be advantages.
• Dashboarding tools such as tableau will be advantages.
• Knowledge of operational research will be advantages.