Manager, HRIS

MOH Holdings (Singapore); Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

MOH Holdings is seeking an experienced HRIS professional to support the HRIS Team Lead in overseeing the HRIS platform serving MOHH and its entities. The role involves managing change requests arising from policy updates and system enhancements while delivering services to internal and external stakeholders.

You will partner with vendors, plan budgets, drive system upgrades, and ensure data integrity and regulatory compliance to support MOHH’s short- and long‑term objectives.

Qualifications

• Experience in HR systems or project management in a large stakeholder setting.
• Ability to guide team members and manage multiple priorities.
• Strong understanding of HR policies and processes.

Responsibilities

• Vendor and contract management, ensuring SLA compliance.
• Oversee HRIS roadmap and change requests across MOHH entities.
• Budgeting, forecasting and cost planning for system upgrades.
• Coordinate requirements gathering, testing and implementation of changes.
• Maintain data integrity and ensure regulatory compliance.

Skills

Collaboration across stakeholders

Attention to deadlines

Prioritisation and planning

Adaptability in fast-paced env.

Multi-project management

Tools

HRIS platforms

Job description

As the holding company of Singapore’s public healthcare institutions, we are always looking for qualified, passionate individuals who are keen to make a valuable contribution to public healthcare. At MOH Holdings, we believe our employees are our greatest asset and we are dedicated in helping them achieve their full potential through professional development and by providing an environment to develop their leadership skills and competencies.

The Human Resources & Talent Development Division is responsible for attracting, retaining, engaging and developing the best talent for the future of MOHH and driving key strategic HR policies for the public healthcare sector as MOH’s implementation partner.

Join us and be part of a team - a uniquely MOHH spirit that propels us forward through every circumstance we face.

• Acting Today For Tomorrow: We work pragmatically with the realities of the present, with a mindset that is geared to the needs of the future.
• Starting Where You Can: We take a can-do approach to problem-solving, even if it means starting small, because every contribution counts.
• Leaving No Job Undone: We take pride in seeing things through. Our high standards means it’s not just about getting the job done, but getting it done well.
• Moving Together as One: Care for all starts within, with us as an organisation. We look out for one another, leaving no on behind as we grow.

SUMMARY OF THE ROLE

The incumbent will support the HRIS Team Lead to oversee the HRIS platform, which supports multiple entities, including change requests management arising from policy updates and system enhancement. He/She will ensure the seamless delivery of services to both internal and external stakeholders. The role also involves working closely with the HRIS Team Lead to contribute to strategic planning efforts that support MOHH’s short- and long‑term objectives.

JOB RESPONSIBILITIES

Vendor and contract management

• Manage relationships with multiple vendors to ensure that MOHH HRIS meets the organisation needs, stays up-to-date, and performs reliably.
• Manage vendors to mitigate risk, control cost and ensuring vendors comply with Service Level Agreements (SLA).
• Oversee the end-to-end procurement activities, including putting up approval papers for the appointment of new vendors, renewal of vendors’ contracts or/and procurement of new systems.
• Coordinate and plan regular meetings with vendors to ensure deliverables are met.
• Monitor and assess vendor performance to identify areas for improvement and ensure compliance with the SLA/contract terms.

Oversee the overall HRIS roadmap, including management of system fixes and change requests across MOHH and its entities

• Work with both internal and external stakeholders to gather and analyse business requirements and drive the planning, development, testing and implementation.
• Budgeting & forecasting, including planning for system upgrades, changes in policies, maintenance, and other costs to ensure financial efficiency.
• Plan and manage project timeline to ensure successful implementation of all change requests.
• Identify opportunities for automation within all aspects of HR processes
• Drive regular review and support implementation of HR system upgrades / patches and new projects when required.
• Evaluate and implement tools to help maintain data integrity.
• Stay updated and abreast on trends in HR technologies
• Participate in and/or leading projects focused on continuous improvement.
• Plan and track HRIS budgets across multiple vendors to support the annual budgeting cycle.
• Serve as subject matter expert on system issues and provide recommendations / solutions as required to support the smooth-running of HR operations.
• Ensure the user adoption of the new platform and conduct user training for HR staff / administrator, when required.
• Ensure system/services are in compliance with professional standard, legal and regulatory requirements related to labour law, data protection, recordkeeping and reporting standards.
• Support the review, testing and deployment for new system initiatives / enhancement and changes due to (i) statutory requirements & (ii) process improvements.
• Participate in periodic meeting with Vendors to discuss on system-wide changes / enhancements raised by clusters and review the impact all entities hosted in MOHH HRIS system.
• Proactively identify new trends and technologies for process enhancement & improve efficiency of HR functions.
• System account management and tracking of all system related cost (i.e., hosting fees, licensing cost). Perform bi-annual audit on system access.
• Ensure proper documentations of all system requirements / changes and integration specifications.
• Review and refine the user access framework to comply with audit/IT security requirements
• Provide regular updates and strategic input to the HRIS Team Lead to support system planning, resource allocation, and continuous improvement initiatives

JOB REQUIREMENTS

• Ability to work closely with HRIS Team Lead to guide team members and provide support and direction when needed
• Ability to work within tight deadlines and engage stakeholders and partners from all levels.
• Ability in prioritising needs, planning timelines, and coordinating with stakeholders
• Aptitude to work in a fast-paced, changing environment and deal with ambiguity.
• Ability to manage several projects concurrently while handling sensitive employee information responsibly and with integrity.

Years of Experience Required:

• At least 5 years’ experience in HR systems or project management with a minimum of 1 year in a team management or supervisory role.
• Experience in supporting end-users in HRIS project implementations in a large stakeholder setting is preferred.
• Strong understanding of HR policies and processes.

A Sneak Peek into What You Can Expect to Learn:

• Team Environment: Work in an environment that encourages teamwork, open communication, and shared success.
• Impact: Play a crucial role in projects that align with the company’s strategic vision and long-term goals.