Manager, Examination Administration

Singapore Institute Of Management; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

An educational institution in Singapore is seeking a candidate to manage the Examination Administration department. The role involves overseeing examination operations, ensuring integrity, and guiding staff development. The ideal applicant will have at least 6 years of higher education experience, including managerial duties, alongside strong leadership and communication skills. This position offers a chance to influence educational assessment practices significantly.

Qualifications

• Minimum 6 years of relevant higher education experience, with at least 2 years in a managerial role.
• Strong leadership and people management skills.
• Demonstrated experience in assessment/examination management.

Responsibilities

• Lead and manage the Examination Administration department for smooth operations.
• Oversee scheduling, preparation, and administration of assessments and exams.
• Ensure examination integrity and manage invigilator recruitment and training.

Skills

Leadership

People management

Assessment management

Communication skills

Analytical skills

Problem-solving

Tools

Digital tools

Statistical analysis software

Examination systems

Job description

Singapore Institute Of Management – Clementi

Lead, supervise, and manage the Examination Administration department to ensure smooth operations.

Provide guidance, training, and support for staff development.

Conduct regular team meetings to review progress and align departmental goals.

Examination Administration

Oversee scheduling, preparation, and administration of assessments and exams.

Uphold examination integrity, act as Senior / Chief Invigilator, and manage invigilator recruitment, training, deployment, and payroll.

Provide support for students with special requirements.

Results and Assessment Management

Oversee marking, moderation, and results release processes.

Ensure accuracy of results, proper gradebook setup, and timely communication of results to students and stakeholders.

Manage assessment feedback and appeals processes.

Academic Status & Compliance

Maintain accurate academic status records and manage appeals.

Coordinate audits and reviews related to assessment processes.

Implement process improvements for operational efficiency and regulatory compliance.

Stakeholder Engagement & Reporting

Liaise with academic staff, departments, and external stakeholders.

Prepare reports, analyse trends, and recommend improvements.

Align assessment practices with institutional objectives.

JOB REQUIREMENTS

Minimum 6 years of relevant higher education experience, with at least 2 years in a managerial role.

Strong leadership and people management skills.

Demonstrated experience in assessment/examination management.

Excellent communication, analytical, and problem-solving abilities.

Proficiency in digital tools, statistical analysis, and examination systems.

Personal Attributes

Highly organised, detail-oriented, and able to manage multiple priorities.

Independent, resourceful, and adaptable to evolving environments.

Strong commitment to academic integrity and quality assurance.

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