Manager, Distribution Middle Office

Income Insurance Limited; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

A prominent insurance company in Singapore is seeking a professional to lead Distribution Growth Support and Compliance. This role involves overseeing Fit & Proper assessments and ensuring compliance with regulatory standards. The ideal candidate will have 3–5 years of experience in insurance distribution and a strong understanding of MAS guidelines. Excellent stakeholder management skills and an analytical mindset for process optimization are essential. This position offers a chance to contribute to operational excellence and streamline distribution processes.

Qualifications

• Minimum 3–5 years of experience in insurance distribution operations or regulatory compliance.
• Experience in Fit & Proper assessments and enhanced monitoring protocols.
• Strong familiarity with regulatory changes and business processes.

Responsibilities

• Drive operational excellence and continuous improvement in compliance processes.
• Conduct periodic monitoring activities and management reporting.
• Implement automation opportunities to streamline processes.

Skills

Familiarity with MAS guidelines

Stakeholder management

Analytical mindset

Collaboration skills

Education

Diploma / Bachelor’s in any discipline

Job description

The incumbent will report to the Head, Distribution Middle Office and will be responsible for Fit & Proper assessment of candidate who is required to be RNF for Income Insurance Limited and Income Advisory Group Subsidiaries.

This role leads the Distribution Growth Support & Compliance to deliver a seamless onboarding experience across distribution channels, while driving operational excellence and continuous improvement.

Responsibilities

Distribution Growth Support & Compliance

• Review and elevate Fit & Proper assessments in line with MAS RNF requirements (e.g., adverse findings, recommended monitoring)
• Conduct periodic monitoring activities, including periodic reviews with distribution channels
• Provide management report on cohort & profile of distribution channels
• Conduct regular continuous fit & proper monitoring & assessment such as screening & annual declaration
• Oversee daily credit monitoring for distribution channels
• Review and maintain Fit & Proper frameworks and SOPs in accordance with MAS Notices, regulatory changes & business process changes
• Conduct fraud detection exercise on regular basis

Supervisory / Other Duties

• Represent department as Risk & Compliance & Business Continuity representative
• Provide regular report for management, industry & regulatory reporting
• Identify and implement automation opportunities to reduce manual processes (e.g., eRecruitment, digitalization initiatives)
• Collaborate with internal stakeholders and external vendors (e.g., IT, Compliance) to streamline agent-related transactions
• Lead and develop high-performing teams to achieve operational goals
• Manage internal and external audit request

Requirements

• Diploma / Bachelor’s in any discipline
• Strong familiarity with MAS guidelines, including the Representative Notification Framework (RNF), and other relevant regulatory notices
• Minimum 3–5 years of experience in insurance distribution operations or regulatory compliance with exposure to Life Insurance distribution channels preferred
• Experience in Fit & Proper assessments and enhanced monitoring protocols
• Excellent stakeholder management skills, with the ability to collaborate across compliance, IT, legal, and distribution teams
• Analytical mindset with a focus on process optimization, automation, and digital transformation