Manager, Cross Boarder & Warehouse

Singapore Post Limited; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading logistics company in Singapore is seeking a Lead Analyst to take ownership of detailed solution design for key projects in the cross-border and warehouse domains. This role involves guiding projects from inception to delivery, ensuring that solutions meet rigorous quality standards. The ideal candidate has 5-8 years of IT experience and strong technical analysis skills. Professional certifications like PMP or Scrum Master are advantageous. Competitive benefits and collaborative environment offered.

Qualifications

• 5 to 8 years of experience in Information Technology with progressive roles.
• Experience in System Analysis, Technical Business Analysis, or Solutions Design is essential.
• Professional certifications in project management or IT service management are valued.

Responsibilities

• Lead and manage the gathering and documenting of business requirements.
• Design and own the end-to-end solution architecture for projects.
• Oversee validation of technical specifications and testing strategies.

Skills

System Analysis

Solutions Design

Technical Business Analysis

Project Management

Stakeholder Management

Education

Bachelor’s degree in Computer Science or related field

Tools

Project Management Professional (PMP)

Certified Scrum Master (CSM)

ITIL Foundation

Job description

The Lead Analyst will own the detailed solution design for key projects within the cross-border and warehouse domains. This role is responsible for guiding projects through the entire delivery lifecycle, mentoring team members, and ensuring that all technical deliverables meet rigorous standards for quality, compliance, and architectural integrity.

Job Responsibilities

Solution Design & Team Guidance

• Lead and manage the process of gathering, analyzing, and documenting complex business requirements, ensuring clarity and feasibility
• Design and take ownership of the end-to-end solution architecture for assigned projects
• Guide the team in creating detailed Functional Requirements Specifications and ensure all technical solutions align with the product vision

Execution Leadership & Quality Assurance

• Oversee the review and validation of all technical specifications and testing strategies developed by the team
• Manage the execution of critical System Integration Testing (SIT) and User Acceptance Testing (UAT) to ensure high-quality outcomes
• Lead the deployment process for key projects and act as the escalation point during post-go-live hypercare

Stakeholder Management & Compliance

• Serve as the key technical liaison between the project team and business stakeholders, providing clear and consistent updates on progress and challenges
• Ensure the team produces and maintains high-quality documentation (FRS, SOPs, Process Flows)
• Enforce adherence to all organizational technology rules, security policies, and architectural standards within the team's deliverables

Job Requirements

• A Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
• 5 to 8 years of progressive experience in Information Technology, with increasing responsibility in roles such as System Analysis, Technical Business Analysis or Solutions Design
• Professional certifications are highly valued, such as: PMP (Project Management Professional), Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO), ITIL Foundation (Information Technology Infrastructure Library)