Manager, Crisis Planning & Operations (Diseases Outbreak)

Singapore National Eye Centre; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Manager for Crisis Planning & Operations to develop and implement infectious disease outbreak response plans. The role requires at least 8 years of experience in crisis planning within acute healthcare settings. Responsibilities include developing SOPs, managing staff training, and ensuring preparedness for emergencies. Successful candidates will possess a Bachelor's Degree in Healthcare Management and excellent communication skills.

Qualifications

• Minimum 8 years of working experience in crisis planning in an acute healthcare setting.
• Experience in infection prevention & control, epidemiology, and / or outbreak management.

Responsibilities

• Develop and implement the hospital's infectious disease outbreak response plans.
• Report on development and operational readiness of emergency response plans.
• Assist in developing contingency plans and SOPs.
• Work with CPO to secure funding for critical healthcare infrastructures.
• Manage the hospital's Emergency Preparedness Program Funding.
• Ensure timely preparation and submission of KPI reports.

Skills

Excellent interpersonal and communication skills

Independent worker

Crisis planning

Initiative

Education

Bachelor’s Degree in Healthcare Management

Professional qualification in Epidemiology

Job description

Manager, Crisis Planning & Operations (Diseases Outbreak)

You will be responsible for developing and implementing the hospital's infectious disease outbreak response plans. Working under the guidance of the health ministry and in close consultation with clinical and operational stakeholders, this role oversees the creation of comprehensive scenarios and response strategies for managing infectious disease outbreaks. You will support hospital departments in developing their Standard Operating Procedures (SOPs), manages staff training programs and relevant assets, and coordinates the hospital's response during crisis situations to ensure effective implementation of established protocols.

Responsibilities:

Report to CPO HOD on the development and progress as well as operational readiness of the hospital’s emergency response plans in relation to Disease Outbreak and other related situations

Assist the CPO HOD to develop the contingency plans and SOPs for clinical and operational responses for various emergencies, in consultation with various hospital stakeholders (both clinical and operations); the health ministry; other ministries and agencies

Work with the CPO HOD to carry out studies to identify critical healthcare infrastructures, compile funding requirements, and secure funding both internally and with MOH

Deputize the CPO HOD in the daily operations of the CGH Operations Centre during peacetime in the areas of surveillance of hospital operations, nosocomial and other types of related-outbreaks, and collation of data for effective decision making and resource management

Assist CPO HOD in leading the teams assigned to CGH Operations Centre in times of disease outbreaks, to effect a coordinated hospital response to the situation

Work with CPO Civil Emergency unit in managing the Hospital’s Emergency Preparedness Program Funding (EPPF) accorded by the Ministry of Health for Disease Outbreak-related expenditures, to ensure prudence in usage of funding

Ensure that KPI reports to MOH are prepared and submitted in a timely manner

Take on special projects or duties when assigned by CPO HOD, Division Head and/or Management

Requirements:

Bachelor’s Degree in Healthcare Management or any other relevant discipline

Additional professional qualification would be advantageous e.g. Epidemiology

Minimum 8 years of working experience in crisis planning in an acute healthcare setting, preferably in infection prevention & control, epidemiology, and / or outbreak management

Excellent interpersonal and communication skills

Independent worker, possess initiative to complete tasks and projects assigned