Manager, Corporate Affairs & Communications

American Express; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

American Express is seeking a senior communications leader to head the Corporate Affairs & Communications function for Southeast Asia, with primary responsibility for Singapore and Thailand. You will shape strategic narratives, counsel business leaders and drive integrated programs that protect and grow the brand.

Reporting to the VP of CA&C Asia, the role requires hands-on execution, strong editorial instincts, and the ability to influence across a global matrix while prioritizing stakeholder

Qualifications

• At least 10 years’ experience in a similar role with a large organization.
• Experience with communication agencies or editorial organizations is a plus.
• Ability to translate business priorities into effective communications.
• Strong editorial mindset and storytelling ability.
• Knowledge across media relations, corporate reputation, issues management and social media.
• Proven ability to influence senior executives and drive results.

Responsibilities

• Lead CA&C agenda across Southeast Asia, focusing on Singapore and Thailand.
• Provide strategic counsel to business leaders and develop integrated communications strategies.
• Anticipate reputational opportunities and risks, navigate complex issues.
• Translate business priorities into effective communications and narratives.
• Coach and develop talent; manage multiple stakeholders in a fast-paced matrix environment.

Skills

Strategic communications

Media relations

Leadership & mentoring

Stakeholder management

Editorial mindset

Storytelling

English proficiency

Mandarin/Thai language

Job description

At American Express, our culture is built on a long history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities and colleagues. As part of Team Amex, you'll have the opportunity to make an impact, learn and grow while helping us define the future of American Express.

The American Express Corporate Affairs & Communications (CA&C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and community impact initiatives.

We are looking for an experienced communications professional to lead the Corporate Affairs & Communications agenda across Southeast Asia, with primary responsibility for Singapore and Thailand, while supporting communications across other partner card markets in the region. Reporting to the Vice President of CA&C Asia based in India, this role will serve as the senior day-to-day communications partner to business leaders in Southeast Asia, providing strategic counsel and developing integrated communications strategies that advance business priorities, strengthen the company's reputation and build engagement with key internal and external audiences.

The role, as a head of the function, requires a strong combination of strategic thinking and hands-on execution. The successful candidate will be expected to anticipate reputational opportunities and risks, navigate complex issues, build compelling narratives, advise senior leaders and translate business priorities into effective communications.

• At least 10 years’ experience working in a similar role with a large organization is a must. Experience with working in communication agency or editorial organization is a plus.


• Demonstrated experience developing and executing strategic, integrated communications programs, with the ability to connect communications activity to business and reputational outcomes.


• Strong editorial mindset, natural storytelling ability and excellent capability to develop compelling narratives and messages


• Strong knowledge and experience across media relations, corporate reputation, issues management and social media. Well established media network and contacts are needed.


• Demonstrated ability to operate as a trusted adviser to senior executives and business leaders, with strong judgment and the ability to influence effectively.


• Excellent written and verbal English communications skills. Proficiency in Mandarin or Thai is a plus. Ability to operate effectively within a global and matrix environment; International experience is a plus


• Creative and strategic problem solver, self-starter and proven track-record to drive tangible communication results backed up with data and analysis.


• Proactive, flexible and collaborative, with excellent interpersonal and relationship management skills.Ability to influence others and be comfortable in communicating at all levels.


• People leadership experience, with the ability to coach, develop and motivate talent.


• Requires ability to handle highly sensitive and in many cases confidential company information as well as managing multiple stakeholders.


• Able to manage and respond quickly to multiple priorities while driving results and delivery against deadlines. Ability to operate effectively in a fast-paced, matrixed and highly regulated environment.