Manager, Communication (Content)

BEST WORLD INTERNATIONAL LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading international company in Singapore is seeking an experienced Content Communications Manager to enhance communication with their sales force. This role involves leading the communication strategies, managing content across departments, and developing resources to support sales. The ideal candidate should have a Bachelor’s degree and over 4 years of experience in communications, with excellent writing and project management skills. Bilingual in English and Mandarin is a must for liaising with counterparts.

Qualifications

• Minimum 4+ years of experience in communications, marketing, CRM or related fields.
• Ability to work collaboratively across different departments.
• Creative, proactive, and adaptable to changing organizational needs.

Responsibilities

• Lead and manage an internal communication ecosystem that supports the organization's goals.
• Consolidate and manage communication materials from different internal departments.
• Develop and manage a library of business resource content for sales force.
• Serve as the communication bridge between headquarters and global distributors.
• Ensure all communication crafted is clear, consistent, and impactful.

Skills

Exceptional writing

Editing and storytelling abilities

Strong project management

Organizational skills

Interpersonal and communication skills

Creative and proactive

Bilingual in English and Mandarin

Education

Bachelor’s degree in communications, PR, Journalism, Marketing

Job description

We are seeking an experienced Content Communications Manager to lead our efforts in effectively communicating with our direct sales force and to manage our omni-channel communication content of the organization. This role is based in Singapore and requires close collaboration with teams and subsidiaries worldwide.

Job Responsibilities

• Lead and manage an internal communication ecosystem that supports the organization's goals, culture, and vision.
• Consolidate, enhance, and manage communication materials from different internal departments.
• Develop and manage a library of business resource content (e.g., product information, marketing templates, training materials) to support our sales force.
• Serve as the communication bridge between headquarters and global distributors.
• Ensure all communication crafted is clear, consistent, accurate, impactful; and reflective of the brand’s voice and values.
• Ensure distributors receive accurate, timely, and effective tools, messages, and information.
• Develop sales enablement materials and craft compelling sales narratives.
• Streamline communication channels to support the productivity of the sales force.
• Regularly assess and refine communication strategies to continuously improve communication effectiveness and content relevance.
• Maintain consistent messaging across markets and strengthen distributor relationships.

Requirements

• Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or related field
• Minimum 4+ years of experience in communications, marketing, CRM or related fields
• Exceptional writing, editing, and storytelling abilities with attention to detail
• Strong project management and organizational skills
• Ability to work collaboratively across different departments
• Excellent interpersonal and communication skills, with the ability to engage and inspire employees at all levels
• Creative, proactive, and adaptable to changing organizational needs
• Effectively Bilingual in English and Mandarin – To liaise with the Mandarin-speaking counterparts