Manager, Collateral Management, Group Technology & Ops

United Overseas Bank; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A major banking institution in Singapore is seeking a professional for operations management roles, focusing on ensuring the accurate and timely handling of banking documents, vault control, and customer service. The ideal applicant will have a minimum degree, experience in banking operations, and proficiency in MS Office applications. This position requires a strong command of English and effective communication skills.

Qualifications

• Minimum degree in any discipline.
• Experience in banking operations will be an added advantage.
• Good command of spoken and written English.
• Proficient in MS Office applications especially Excel and Word.
• Communicate well and work effectively with stakeholders.
• Good understanding of security documents (credit-related).

Responsibilities

• Issue and maintain records of Letters of Comfort.
• Track title deeds temporarily released to solicitors.
• Check and verify documents for acceptances and releases of securities.
• Ensure documents are properly authorized and released promptly.
• Maintain vault control for stored documents.
• Perform data input verification.
• Prepare reports for stock-takes.

Skills

Good command of spoken and written English

Proficient in MS Office applications

Good understanding of security documents

Experience in banking operations

Ability to communicate well with stakeholders

Education

Minimum Degree in any discipline

Job description

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About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Operations Management (80%)

• Issue and maintain a proper record of Letters of Comfort / Awareness issued by the Bank, after approval by Legal Department.
• Track, chase and monitor the return of title deeds temporarily released to solicitors for perfection and other purposes.
• Track, chase and monitor for the submission of title deeds for cases with Completion Reports issued for more than 3 months.

For acceptances and releases of securities

• Check and verify the documents deposited against the respective deposit forms (in‑receipts, solicitor's letters and title deeds schedule, etc) so as to ensure that they are the correct documents deposited.
• Ensure that the documents released are properly authorised.
• Check and verify the documents released against the respective request forms (out‑receipts, title deeds release forms, etc) so as to ensure that the correct documents are released.
• Ensure that the documents are released promptly.

For vault control

• Ensure that the documents deposited are promptly & accurately safe‑kept in the vault.
• Ensure that the documents released are correctly & promptly retrieved from the vault.

For data input

• Check and verify that the data input for CDMS account maintenance, deposits and withdrawal transactions are correct via the printed edit lists.
• Ensure that data inputs are updated promptly.

Stock‑take

• Prepare report for officers to perform stock‑take and follow up on completion.

Property Revaluation

• Perform download of files to external valuers.
• Monitor the return of files from valuers.
• Upload the returned files from valuers to CDMS.
• Email reports to BU for review.

Other Duties

• Holder of Vault Combination number (Restricted to one officer holding one set of combination only).
• Holder of Key Lock (Restricted to one officer holding one key lock only).
• To control access to the vault.

Customer Service Management (10%)

• Attend to internal customer's enquires on areas related to the work assigned.
• Ensure that all requests are attended to promptly, within 24 hours.

Communication (10%)

• Work closely with staff to update and receive feedback on matters relating to operations of physical custody section.
• Disseminate information promptly to staff such as changes in operational procedures, instructions from Section Head, etc.

Job Requirements:

• Minimum Degree in any discipline.
• Experience in banking operations will be an added advantage.
• Good command of spoken and written English.
• Proficient in MS Office applications especially Excel and Word.
• Communicate well and work effectively with stakeholders.
• Good understanding of security documents (credit‑related).

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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