Manager, Catering Sales

The Ascott Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality firm in Singapore is looking for a Manager, Catering Sales to drive catering strategies and build strong client relationships. The role involves developing customized catering packages, overseeing team performance, and ensuring high-quality service during events. The ideal candidate will have a solid background in sales and event management, showcasing exceptional interpersonal skills. Join us to contribute to growing our business and enhancing client satisfaction.

Qualifications

• Strong relationship management skills with a focus on customer satisfaction.
• Ability to develop and execute effective sales strategies.
• Experience in managing budgets and financial forecasts.

Responsibilities

• Ensure revenue strategies are implemented effectively.
• Develop relationships with clients for repeat business.
• Conduct meetings and presentations to showcase offerings.
• Customize catering packages to meet client needs.
• Oversee catering operations and ensure quality service.

Skills

Client relationship management

Sales strategy execution

Event planning

Budget management

Networking skills

Job description

The Manager, Catering Sales is part of the Sales & Marketing Team, who focuses on the execution of Catering/Events Sales and Marketing strategies and plans at The Robertson House by The Crest Collection. He or she will report directly to the Assistant Director, Catering Sales.

Job Responsibilities

• Ensure revenue strategies implemented are followed through with collaborative interactions and strategy implementation with the Assistant Director, Catering Sales and the team
• Develop and nurture strong relationships with existing clients to encourage repeat business and referrals
• Conduct client meetings, presentations and site inspections to showcase our catering offerings
• Work closely with clients to understand their specific catering and/or event needs and preferences
• Customise catering packages and menus to meet the unique requirements of each event
• Manage the team's objectives, performances and achievements to contribute to the hotel budget
• Communicate with all functional leadership in The Robertson House and Sales Managers on new offerings, pricing structures, room sizes and space availability and all operational issues
• Work closely with the catering operations team to ensure seamless coordination, proper execution and operational readiness for all confirmed events
• Monitor account revenue and business production through various methods such as adjusting strategies, procedures or account coverage, as needed, to achieve the planned goals
• Review direct competition and market changes. To ensure complete awareness by the team on how to meet these changes and of competitors' activities at all times
• Prepare monthly group catering forecast and group room forecast. Oversee the operation of the functions and work closely with various departments to ensure quality service is delivered to our clients at all times
• Attend events to network with clients
• Ensure accurate and timely documentation of all catering agreements and contracts
• Provide clear event details and preferences to ensure client expectations are met
• Be responsible for team’s catering budget while contributing to hotel’s total revenue
• Grows existing business, establishes and pursues leads which will develop business
• To assist with other ad hoc duties, as required by the Assistant Director, Catering Sales