Manager, Catering Sales

ASCOTT INTERNATIONAL MANAGEMENT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality management company in Singapore seeks a Manager for Catering Sales to drive the execution of Catering/Events Sales strategies. You'll focus on client relations, customize catering offerings, and collaborate with internal teams to ensure seamless event execution. The role requires strong communication skills, a proactive approach to developing business, and accountability for the catering budget. Quality service delivery is paramount.

Qualifications

• Experience in sales and marketing, particularly in catering and events.
• Strong relationship management skills for client interactions.
• Ability to develop and implement revenue strategies.

Responsibilities

• Ensure revenue strategies implemented are followed through with collaborative interactions.
• Develop and nurture strong relationships with existing clients.
• Conduct client meetings and site inspections to showcase catering offerings.
• Customize catering packages and menus for unique event requirements.
• Manage the team's objectives and contributions to budget.
• Communicate with leadership on new offerings and operational issues.
• Work with catering operations team for seamless event execution.
• Monitor account revenue and adjust strategies as needed.
• Review direct competition and market changes.
• Prepare monthly catering and room forecasts.
• Attend events to network with clients.
• Ensure accurate documentation of catering agreements.
• Provide clear event details to meet client expectations.
• Manage team's catering budget contributing to hotel's revenue.
• Grow existing business and pursue new leads.
• Assist with ad hoc duties as required.

Job description

Job Description

The Manager, Catering Sales is part of the Sales & Marketing Team, who focuses on the execution of Catering/Events Sales and Marketing strategies and plans at The Robertson House by The Crest Collection. He or she will report directly to the Assistant Director, Catering Sales.

Job Responsibilities

• Ensure revenue strategies implemented are followed through with collaborative interactions and strategy implementation with the Assistant Director, Catering Sales and the team.
• Develop and nurture strong relationships with existing clients to encourage repeat business and referrals.
• Conduct client meetings, presentations and site inspections to showcase our catering offerings.
• Work closely with clients to understand their specific catering and/or event needs and preferences.
• Customise catering packages and menus to meet the unique requirements of each event.
• Manage the team's objectives, performances and achievements to contribute to the hotel budget.
• Communicate with all functional leadership in The Robertson House and Sales Managers on new offerings, pricing structures, room sizes and space availability and all operational issues.
• Work closely with the catering operations team to ensure seamless coordination, proper execution and operational readiness for all confirmed events.
• Monitor account revenue and business production through various methods such as, adjusting strategies, procedures or account coverage, as needed, to achieve the planned goals.
• Review direct competition and market changes. To ensure complete awareness by the team on how to meet these changes and of competitors' activities at all times.
• Prepare monthly group catering forecast and group room forecast. Oversee the operation of the functions and work closely with various departments to ensure quality service is delivered to our clients at all times.
• Attend events to network with clients.
• Ensure accurate and timely documentation of all catering agreements and contracts.
• Provide clear event details and preferences to ensure client expectations are met.
• Be responsible for team's catering budget while contributing to hotel's total revenue.
• Grows existing business, establishes and pursues leads which will develop business.
• To assist with other ad hoc duties, as required by the Assistant Director, Catering Sales.