Manager, Asia Order Management System (OMS)

COACH OPERATIONS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading fashion retailer is seeking a Manager for the Asia Order Management System. This role involves designing and developing solutions within the IBM Sterling Order Management Suite while collaborating with Global IT teams. Candidates should have extensive experience in multi-tenant platform architecture and Omnichannel solutions, along with a Bachelor's degree in a relevant field. The successful individual will thrive in a fast-paced environment and possess strong communication skills.

Qualifications

• 7-10 years of industry experience and minimum 5 years of IBM Sterling Order Management Development experience.
• Strong understanding of Omnichannel ecosystems and processes.
• Ability to effectively communicate technical solutions.

Responsibilities

• Design and develop solutions within the Sterling Order Management Suite.
• Evaluate and document integration effort for new products and processes.
• Communicate technical needs and limitations clearly.

Skills

Multi-tenant platform architecture

Order management systems experience

Integration concepts

JavaScript

Agile Scrum

Education

Bachelor's degree in computer science, MIS, Business, or related field

Tools

IBM Sterling Order Management

Jira

Confluence

GitHub

BitBucket

Job description

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed.

This global house of brands - Coach, Kate Spade New York - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this : Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose :

The Manager, Asia Order Management System (OMS) will be responsible for core design, development, and delivery of Tapestry's Order Management Omnichannel Solutions. This Specialist will be an expert with the IBM Sterling Order Management Application Suite and will be responsible for providing solutions that are optimized for scale, growth, and high performance. This Specialist demonstrates technical expertise, effective communication skills, and hand-on experience in a consultative role to product and engineering teams. This role will report to the Sr. Director of Commerce Solutions Development.

The successful individual will leverage their proficiency in core development to...

• Design and develop solutions within the Sterling Order Management Suite of Applications
• Evaluate, design, scope, and document integration effort for new products, processes, technologies, and solutions.
• Diagnose complex technical and business problems and provide creative solutions.
• Design and maintain detailed technical architecture documentation across a multi-brand, multi-region Omnichannel environment.
• Work closely with Global IT teams and consultants.
• Perform Impact Analysis across enterprise systems as well as third party solutions and provide high level cost and effort estimates for all major initiatives.
• Develop technical implementation plans and timelines with key engineering stakeholders and enterprise standards.
• Align the platform vision and overall roadmap with the technical requirements of the stack.
• Communicate technical needs and limitations clearly and effectively.

The accomplished individual will possess...

• Demonstrated ability architecting multi-tenant platforms, across a variety of Sterling OMS implementations.
• Exposure to trending front end technologies to improve user experience for Store and Call center associates and emerging IBM Supply Chain products (e.g., IV / SIP, Fulfillment Order Optimizer, Business User Controls) that will fit the technology landscape.
• In-depth development experience with Core Order management modules - DOM, GIV, SC, Platform, Payments, COM, and SOM.
• Familiarity with enterprise platforms : SAP, Demandware / SFCC, POS, ESB, CRM, Analytics etc.
• Deep understanding and working experience with Integration concepts (REST, SOAP, Batch, SFTP, API Gateways)
• Development experience in JavaScript (Node.js, React, and Angular.js), Java, SQL, XML, JSON, micro-services etc.
• Exposure to PII & PCI security , compliance policies
• Working experience with Jira, Confluence, GitHub, BitBucket
• Experience working in a fashion / multi-brand environment.
• Experience with hosted solutions on the Cloud / IBM Cloud on Commerce
• Experience in Artificial Intelligence and business process automation would be good to have

Requirements :

• Overall, 7-10 years of industry experience and minimum 5 years of IBM Sterling Order Management Development multi-implementation experience
• Agile Scrum implementation methodology
• Strong understanding of Omnichannel ecosystems and processes that include end-to-end data flows and processing from multi channels, fulfilment, payments, customer service, and other back-end systems.
• Ability to multi task and successfully function in a fast-paced, deadline-driven environment.Communicate effectively to IT management as well as business area experts with skills such as empathetic and active listening, and clearly articulate solutions.
• Bachelor's degree in computer science, MIS, Business, or a related field