Manager, Active Aging Centre

Vanguard Healthcare Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

An important healthcare organization in Singapore is seeking a Manager for its Active Ageing Centre to direct operations and enhance community engagement. This role involves ensuring high-quality service delivery, managing a team, and fostering partnerships to support seniors in staying active and socially connected. Ideal candidates will possess strong leadership skills, a relevant degree, and at least 5 years of experience in community care, including supervisory roles.

Qualifications

• Minimum 5 years’ experience in health, social, or community care, including 2 years in a supervisory role.
• Experience in programme planning and volunteer management preferred.

Responsibilities

• Oversee daily AAC operations, ensuring safety and compliance.
• Develop outreach strategies for socially isolated seniors.
• Build collaborations across health and social care networks.
• Recruit, train, and supervise staff and volunteers.
• Track KPIs, report outcomes, and support service enhancements.

Skills

Leadership

Operational management

Stakeholder engagement

Decision making

Community engagement

Education

General Degree in Business Administration, Healthcare Administration or related field

Job description

The Manager, Active Ageing Centre (AAC) directs and guides the operations of Vanguard’s AAC, ensuring delivery of its core functions and services to support seniors in staying active, healthy, and socially connected. The role is responsible for developing and maintaining centre operations and standards, driving community engagement, and fostering partnerships. He/She also promotes teamwork and a positive work culture among staff to ensure high-quality service delivery.

Responsibilities

1. Centre Operations & Service Delivery

• Oversee daily AAC operations, ensuring safety, incident management, and compliance with AIC/MOH guidelines and organisational SOPs.
• Ensure quality and effective delivery of AAC core functions and services, while achieving established participation targets.

2. Community Activation & Engagement

• Develop and execute outreach strategies, including home visits and befriending activities for socially isolated seniors.
• Strengthen ties with grassroots, partners, and volunteers; enhance visibility of AAC through events and campaigns.

3. Partnership Development & Integration

• Build collaborations across health and social care networks to embed preventive health and community support into AAC programmes.
• Coordinate referrals and partner initiatives, including community health posts and care transitions, for seamless client handovers.

4. Team Leadership & Capability Building

• Recruit, train, and supervise staff and volunteers; foster teamwork and continuous learning.

5. Performance Monitoring & Improvement

• Track KPIs, report outcomes, and implement service enhancements.
• Undertake other duties to support care integration and community engagement.

Qualifications

• General Degree, preferably in Business Administration, Healthcare Administration or health-care related field (e.g. Nursing, Allied Health, Gerontology, or Social Work)

Skills & Attributes

• Strong leadership, operational management, and stakeholder engagement skills.
• Ability to resolve operational issues effectively and make sound decisions
• Proactive, adaptable, and collaborative, with a commitment to integrated care and community engagement.

Experience

• Minimum 5 years’ experience in health, social, or community care, including 2 years in a supervisory role
• Experience in programme planning and volunteer management preferred.