Manager, Account Service

Kingsmen Projects Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading construction services provider in Singapore seeks an experienced Account Manager. This role involves serving as the primary contact for key accounts, developing relationships with clients, and ensuring exceptional service delivery. The ideal candidate has at least 5 years of account management experience, particularly in the building and construction sector, along with strong communication and organizational skills. A valid Singapore class 3 driving license is required.

Qualifications

• Minimum 5 years of experience in account management, preferably in the building & construction sector.
• Proven track record of maintaining long-term client relationships.
• Possess a valid Singapore class 3 driving license.

Responsibilities

• Serve as the primary point of contact for assigned key accounts.
• Develop relationships with prospects in Architectural & Interior Design firms.
• Monitor account performance and provide regular reports.

Skills

Account management

Client relationship management

Communication skills

Negotiation skills

Problem-solving

Commercial acumen

Organizational skills

Education

Diploma / Degree in related field

Job description

A Day in The Life

• Serve as the primary point of contact for assigned key accounts, acting as a trusted advisor and ensuring exceptional service delivery

• Develop and nurture long-term, mutually beneficial relationships with clients through regular communication and proactive account management

• Establish contact and develop relationships with prospects (preferably with contacts of Architectural & Interior Design firms)

• Proactively identify new potential clients and initiate follow up, with the objective to close sales within the assigned segments of operations

• Identify new avenues and prospects to demand for our company products/services

• Develop and nurture long-term, mutually beneficial relationships with clients through regular communication and proactive account management

• Understand client needs, goals and challenges, and work collaboratively to identify solutions that address their requirements

• Monitor account performance, provide regular reports and make recommendations to enhance profitability and client satisfaction

• Collaborate with the business development team to develop and implement effective account strategies

• Perform market analysis, competitor analysis and market trends

• Prepare presentations and sales quotation/proposal based on client’s requirements

• Communicate with factory on site progress and delivery

• Follow up on tender, work on tender submission and attend tender interviews etc.

What We Are Looking For

• Diploma / Degree in any related field (Preferably Building environments/construction)
• Minimum 5 years of experience in account management, preferably in building & construction sector
• Proven track record of building and maintaining long-term client relationships, as well as growing account value
• Excellent communication, negotiation and interpersonal skills to effectively interact with clients at all levels
• Strong commercial acumen, with the ability to understand client needs and craft tailored solutions
• Ability to work collaboratively with cross-functional teams and drive projects to successful completion
• Ability to be an adept planner with strong organization skills
• Possess strong problem-solving skills and a proactive, solutions-oriented mindset
• Possess a valid Singapore class 3 driving license
• Able to work under pressure and meet tight deadlines