MANAGER

GENESIS MANPOWER PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing services company in Singapore is seeking a manager to oversee business operations. The ideal candidate will supervise employees, enhance operational efficiency, and ensure customer satisfaction through effective conflict resolution. Responsibilities include hiring, training, monitoring store activities, and achieving business objectives. An analytical mindset and strong leadership skills are essential. This role offers a dynamic environment with the opportunity to foster employee development and drive business success.

Responsibilities

• Supervise business operations and delegate responsibilities.
• Hire, train, and motivate employees while providing feedback.
• Resolve conflicts or complaints from customers and employees.
• Monitor store activity and ensure proper staffing.
• Analyze processes and develop more efficient strategies.
• Establish and achieve business and profit objectives.
• Maintain clean and attractive business operations.
• Generate reports and present information to management.
• Ensure staff compliance with company policies.

Job description

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.